Blue Badge Eligibility

Lauren Sullivan Excerpts

Wednesday 16th July 2025 Westminster Hall

[Tristan Osborne (Chatham and Aylesford) (Lab)]

It is a pleasure to serve under your chairmanship, Sir Christopher. I thank my colleague, friend and constituency neighbour, the hon. Member for Maidstone and Malling (Helen Grant), for securing this critical debate, and Kent colleagues of all parties—Liberal, Labour and Conservative—who have come together to support this initiative. There are colleagues in the Chamber from other areas where this problem is manifest. It is a concern across the country.

I also thank residents who have stepped forward to articulate their position. Going to a newspaper and putting their names out there is a brave thing to do, and they are setting in train something that could change the rules for millions of other people in this country. I say to them, “Believe you me, the work that you have done is making those changes. You are sitting in the Public Gallery today because of your efforts and your diligence.” I thank Bev, Sandy and all the others who have written to us and are getting involved in the campaign.

This campaign is personal to me. Like, I suspect, many others in the room, I have had a life-changing health issue. At 38, I had what became a pulmonary embolism due to a heart attack, at a very young age, and was completely unexpectedly taken into hospital. The post-recovery period lasted 12 weeks, for six of which I was almost unable to move without support and help—at the age of 38. It was a traumatising and scary personal experience, and there are many such stories around the country from people who have broken limbs, suffered trauma or had cancer treatment. We need a scheme that takes into account the different scenarios of people’s everyday lives. The scheme needs to change.

As a Labour Government, we have a proud legacy on this issue, because it was Labour that introduced the scheme and a Labour Government that modernised it to support people who face serious barriers in their daily mobility. It allows them to park closer to essential services, to visit GPs to get treatment, or simply to collect shopping—to many, that would seem a simple act, but to those with these disabilities it is extremely frustrating and difficult.

I respect the Department for Transport but, like others, I have had quite formulaic responses from it, saying that people need to demonstrate an enduring, substantial disability. I know from colleagues that it is difficult to do that in a written piece of correspondence and without an in-person interview. The Department’s response does not take into account the fact that people have different levels of fluency in English, might not have medical knowledge and might be unable to articulate their exact position.

[Dr Lauren Sullivan (Gravesham) (Lab)]

I have constituents who are helping to support their children through cancer treatment. They applied for a blue badge; only after the child’s treatment was, thankfully, successful did the application come back with a no or yes. The focus should be on getting well, not battling a system. I pay tribute to the hon. Member for Maidstone and Malling (Helen Grant) for securing this debate.

[Tristan Osborne]

I absolutely agree with my hon. Friend that we all have to work within systems, but this one seems heartless and a bit cold. I think that is the general experience of many, that it seems to take a “computer says no” approach if someone does not have one of those specific physical mobility issues.

I fully accept that we need a system, otherwise there might be people who choose to exploit the scheme. However, there must also be a point where we accept that people’s health is not linear. It is not a case of someone having something life-altering and therefore they can get the badge, and no other conditions exist, because most people’s health will change.

In recent years, there have been changes to extend the scheme to non-visible conditions, so we have made concessions previously—autism and mental health challenges can be taken into account. However, those with debilitating illnesses and temporary conditions are the focus this afternoon. We know from the media that this issue is not just confined to Kent. The excellent work of Kent Online is helping to highlight this case, but it is happening across the country.

In other places, we have seen cases where people experiencing side effects from cancer have been refused, and where people in severe pain—who can prove that they are in severe pain—have been refused access because they are told their condition is not enduring enough. That is unacceptable. If someone can prove that their condition exists and that they are engaged in medical treatment, anyone would think that that was enough evidence.

People may concurrently suffer from mental health issues, fatigue and other challenges as a result of not securing this support. Some are recovering from major surgery that leaves them barely able to walk, yet they are refused this service, which seems completely counterintuitive.

I can tell hon. Members from experience, as others can, that a six-month recovery, when someone knows that they will recover, which I fortunately had, is still an uphill struggle, because it involves dealing with the consequences. I ask that any scheme, especially this one, be a mechanism rather than an obstacle course. It feels as if we are on an obstacle course and, certainly in residents’ views, that is the case.

I thank Kent Online and residents for raising this campaign, and I hope that, with the hon. Member for Maidstone and Malling and others, we can bring this issue into the public domain on a cross-party basis. As a relatively inexperienced MP, I have learned many lessons about how to run campaigns properly, and I salute the work of the hon. Member across the aisle on this—because we can genuinely get some positive change.

This is also a sign of local leadership. I am pleased that the council in Medway has stepped up and is open to having this conversation. I hope that we can work to get Kent county council in the room, because it covers the large majority of constituents across Kent. I believe the work we are doing can lead to change and I am passionate about the outcomes.

I have some questions for the Minister. First, is there positive work going on in the Department to review the blue badge scheme? Could that conclude that we can extend eligibility? Secondly, has any guidance been provided to local councils about local schemes—using best practice from, say, some of the London councils—and could we extend that principle? There is a bit of inconsistency between councils in terms of examples of where this works well in practice.

Thirdly, I understand that the Government are absolutely committed to supporting the NHS through extra investment in our hospitals and frontline services—that is extremely welcome. Could cross-departmental work be done with the Department of Health and Social Care to facilitate blue badges for those leaving hospital as part of their discharge regimen? Could they get an automatic letter that can be submitted to a public body, allowing for a seamless service, rather than having to go through a regimented application process? We could use a bit of common sense across Departments so that people do not have to go through a bureaucratic process to apply for a blue badge. I am quietly confident that we can see change, working with campaigners on a cross-party basis. I thank everyone for coming this afternoon.