Points of Order Debate

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Points of Order

Laura Pidcock Excerpts
Monday 1st April 2019

(5 years, 8 months ago)

Commons Chamber
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Laura Pidcock Portrait Laura Pidcock (North West Durham) (Lab)
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On a point of order, Mr Speaker. This is not Brexit-related, but it is important to my constituents. On 31 January, I wrote to the Minister for Employment about an urgent matter involving a severely disabled constituent of mine who, through natural migration on to universal credit, has been made £98 a week worse off than when on working tax credit, after she was mis-advised by officials. I did receive a response—shockingly, eight weeks later—not with a solution, but asking for more information. My constituent has been in severe hardship the whole time. Given that the Secretary of State for Work and Pensions said earlier this month that people in this situation would be fully compensated and given the huge loss to this woman—this is no criticism of the workforce—what can we do in the face of such a dysfunctional Department and a Minister lackadaisical in the face of such distress?

John Bercow Portrait Mr Speaker
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I thank the hon. Lady for her point of order. I know that she was courteous enough to give me notice that she wished to raise the matter. I trust that she has also notified the Minister of her intention to do so.

Laura Pidcock Portrait Laura Pidcock
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indicated assent.

John Bercow Portrait Mr Speaker
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It is clearly important, colleagues, that Members receive timely responses from Ministers on important constituency matters. This is an observation I have had many times to make from the Chair. It should not be necessary to do so again, but, sadly, it has been. The hon. Lady has made her concern clear. It will have been noted by those on the Treasury Bench, including the Leader of the House, who I am sure, in common with her predecessors, takes very seriously the responsibility to chase Ministers to serve the House efficiently and in a timely fashion. We will leave it there for now.

Are there no further points of order? The right hon. Member for Haltemprice and Howden (Mr Davis) was thirsting a moment ago, but he appears to have lost his appetite.