Housing Associations: Charges

Debate between Kit Malthouse and Simon Hoare

Wednesday 22nd November 2023 Commons Chamber

[The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Simon Hoare)]

I thank my right hon. Friend the Member for Romsey and Southampton North (Caroline Nokes) not only for raising this important issue but for the way in which she did so. I described her as my right hon. Friend; she is also a friend and near constituency neighbour in a neighbouring county, so it is a real delight for me to make my Dispatch Box debut responding to her debate this evening. I, too, congratulate her colleague Councillor Nick Adams-King for the work that he has been doing on this issue, along with my county neighbour, my hon. Friend the Member for South Dorset (Richard Drax).

The first question that my right hon. Friend asked was how we can help. She was right to point out in her concluding remarks that such issues can often get passed from pillar to post—different names with different acronyms, with everybody trying to, Pontius-Pilate-like, wash their hands of it. My Department will not do that. Of course, her constituents are perfectly entitled to seek legal advice. That would come at a cost, and it may well be that the conveyancing at the time of purchase is worth a re-exploration.

Pausing there, my right hon. Friend presented to the House some pretty horrible and frightening figures. We are all conscious, particularly those of us who represent predominantly rural constituencies, of the fierce hit that the cost of living has had on many families, so we can only begin to wonder at the fear generated in the homes of the families and individuals who are being presented with these body-blow bills. The idea of their having to incur legal costs to try to seek a remedy, which is likely to be a long time coming, would not be a particularly welcome solution.

I have an invitation for my right hon. Friend to take up, together with her councillor colleague should she wish to. This is a rhetorical invitation; I think that she will bite my hand off. My noble friend Baroness Scott, to whom I have spoken, as it is her portfolio that would look at this, will convene a meeting in the Department to be attended by Aster and my right hon. Friend, picking up on the point that she alluded to in the letter of 4 September this year from my right hon. Friend the Secretary of State, which he addressed to the chief executive of the Aster Group.

Again just pausing there, I am not entirely sure this is still the situation, but I know that at the time when I introduced my Adjournment debate, which my right hon. Friend the Member for Romsey and Southampton North referenced, the chief executive of the Aster Group was the highest paid chief executive in the housing association sector. It is not just our right hon. Friend the Secretary of State who is taking a personal interest in how the organisation continues to deliver its responsibilities; so too is my noble Friend Baroness Scott and so am I, because what the constituents of my right hon. Friend the Member for Romsey and Southampton North have been presented with is indefensible and, frankly, bizarre.

From what my right hon. Friend has told the House in her powerful and persuasive speech, it seems that the housing association has spent little if any money investing in these local sewage plants, has understood the need now for investment—in some sort of a Damascene conversion to the need for housing providers to invest in maintenance and other repairs—realises that the costs are eye-wateringly high, and decides to reduce them for tenants and to pile on the costs to those who have merely, through the sweat of their brow and hard work, striven successfully to exercise their right to buy their former council house. And they are now being clobbered with above-inflation costs, subsidising those—one can see the argument for this, potentially—in the social rented market, and the housing association is then having the magnanimity, in this almost-upon-us season of good will, of defraying the costs until death. That seems to me not exactly in the spirit that we would expect people to be operating in.

My hon. Friend the Member for Strangford (Jim Shannon)—no Adjournment debate would be complete without his presence—hit on an important point that occasionally this House has overlooked: the general transition over time of housing associations. When housing stock was transferred from local authorities, most if not all of the housing department went into that organisation, often a new organisation, and they took with them the mindset of supporting some of our most vulnerable constituents and the mindset of our public sector housing. Over time those people have retired and over time housing associations have grown very big; that does give them resilience in a fluctuating market, but it also means quite a lot of that local knowledge and empathy and understanding has been lost, and they are now operating in exactly the same sphere as our major private house builders. That is producing a change of ethos; my right hon. Friend the Member for Romsey and Southampton North has brought this situation to the House, and I have to say that that is not a change for the better.

[Kit Malthouse (North West Hampshire) (Con)]

It is great to see my hon. Friend at the Dispatch Box for the first time and I congratulate him. I am grateful to my constituency neighbour my right hon. Friend the Member for Romsey and Southampton North (Caroline Nokes) for raising this issue and I have the same issue in the village of Hatherden in my constituency and want to make two points about what my hon. Friend the Minister was saying.

What was of course lost in the transfer he was talking about was councillors and the sensitivity that local councils would have to their residents in the way we are trying to give effect to this evening; that has been the biggest disconnection in housing. Also, one of the arguments that is put—I have had this with other issues of maintenance of stock in my constituency, where Aster is a large landlord—is a purely mathematical one: the housing association says, “You’re right, we haven’t really maintained this for 20 years, but we also haven’t charged you for it for 20 years so all we are doing is catching up on the charges,” and it fails to reflect on the economic hit to residents when an accumulation of charges is levied in one big blow.

[Simon Hoare]

My right hon. Friend is absolutely right. Whether Aster and others presuppose that merely the fact that a family or an individual has recognised that right to purchase their home suddenly makes them as rich as Croesus, I am not entirely sure. However, we can only imagine the very real anxiety that seeing these sorts of bills creates—particularly when this issue has come as a bolt from the blue, as I understood my right hon. Friend the Member for Romsey and Southampton North to say. People were being told that everything was fine, that those local sewage works were absolutely up to scratch and that one could sell ones home in perfect confidence that there would be no extraordinary item for potential new purchasers to pick up.

Maybe it is a lack of investment, coupled with misleading those former tenants, that Aster will be questioned about at the departmental meeting—and they will attend; of that I am absolutely certain. We will make them attend to talk to Ministers and to make clear what they are going to do, because their current suggested modus operandi is neither sufficient nor acceptable.

Although it is in the future, I also point my right hon. Friend and her constituents to the leasehold and freehold Bill, which will be published later this month. That Bill is intended to drive up transparency of the estate management charges that homeowners have to pay, as well as giving homeowners the right to challenge the reasonableness—that is the key word, because after the Wednesbury case, reasonableness has a status in law—of those charges in the appropriate tribunal, which of course in England is the first-tier tribunal. The Bill will also include measures to help leaseholders to challenge service charges, including improved transparency requirements and scrapping the presumption that leaseholders should pay their landlord’s legal costs when challenging poor practice.

This Government are committed to providing the framework, but it is vital that potential homeowners have access to the right information before they buy. That information should, of course, be set out as part of the conveyancing process. I mentioned at the top of my remarks that, if a current homeowner such as those identified by my right hon. Friend is unhappy with the service they have received from the conveyancer or their solicitor, and the internal complaints process cannot resolve the issue, the legal ombudsman may be able to help.

In conclusion, I thank my right hon. Friend again for raising this issue in her inimitable style. The House always listens to her, because when she speaks she has something to say. She has spoken on behalf of her constituents very clearly and the Secretary of State, the Department and I share her concerns. She was right to quote directly from the Secretary of State’s letter to Aster of just a few months ago. My Department stands ready to work with her to ensure that her constituents, as well as those of my right hon. Friend the Member for North West Hampshire (Kit Malthouse) and my hon. Friend the Member for South Dorset, are not—and here I will close by using the word my right hon. Friend the Member for Romsey and Southampton North used in her speech—rinsed.

Question put and agreed to.

Metropolitan Police Service

Debate between Kit Malthouse and Simon Hoare

Wednesday 29th June 2022 Commons Chamber

[Kit Malthouse]

The hon. Lady is quite right, and she has been working hard on county lines. As she will know, we put significant funding into the Met police and four other forces to do that fantastic work. I referred in my statement to some areas of the Met police that are world-beating and of astounding performance, and one is the work on county lines. We will do our best to make sure that the commissioner selected has the right idea about reform, but I will also take a close interest in the engagement process with the inspectorate and make sure that that works accordingly.

[Simon Hoare (North Dorset) (Con)]

In 1829, the Metropolitan police was formed and London had a population of 1.8 million. Now it has a population of about 9.5 million. Is the Met police either too big to fail or too big to succeed, or has London become just too geographically large to police on the model that it has today?

[Kit Malthouse]

My hon. Friend raises some interesting questions, but I believe that the Metropolitan police as currently constructed is capable of policing London appropriately and can and does show some astonishing performance in some particular areas of its activity. Certainly the work we have been doing, for example, on violence and knife crime, where we have been leaning in and providing significant extra resource, will I hope pay dividends over the years to come. We should all constantly pay attention to the structure and effectiveness of those police forces, and I am afraid that the report we have seen today tells us that there is room for improvement.

Ten-Year Drugs Strategy

Debate between Kit Malthouse and Simon Hoare

Monday 6th December 2021 Commons Chamber

[Simon Hoare (North Dorset) (Con)]

I know that my right hon. Friend will need no persuading on this point, but will he set out his view on how the strategy will help those of us who represent rural constituencies and our rural communities? Very often, this is seen as an urban problem. He knows that county lines comes into the small, rural market towns of North Dorset, as it does into other counties, and missing the opportunity to nip that problem in the bud would be a huge omission.

[Kit Malthouse]

As a rural Member, I have seen the impact of county lines in my constituency, and my hon. Friend is absolutely right that the pernicious effect of this method of distribution and marketing is felt in towns and villages across the land. Drug dealers have become very entrepreneurial, very crafty and clever in the way they do business, so we must be as well. I hope that in his county, in mine and in counties across the country, we will see a reduction in drug dealing in towns and villages and, as a result, a reduction in violence and degradation.

Sexual Misconduct in the Police

Debate between Kit Malthouse and Simon Hoare

Wednesday 20th October 2021 Commons Chamber

[Kit Malthouse]

I am grateful to the hon. Lady. On her substantive point about the inquiry, she will know that a statutory inquiry is a very long-winded affair to set up, and a non-statutory inquiry can be much quicker. She will also be aware that it is contrary to regulations, since a change in the law recently, for a police officer not to co-operate with such an inquiry, whether statutory or otherwise, and they would be subject to disciplinary proceedings if they did not co-operate. Having said that, if the chair of the inquiry feels that he or she is not getting the co-operation or the information they need, we have reserved the right to convert the inquiry into a statutory one.

The hon. Lady is right that the inquiry forms part of a suite of tools that we need to restore and enhance the confidence particularly of women and girls in our police forces. One of those processes is what we are seeing with the uplift programme, which is essentially a greater feminisation of UK policing. We have moved over the past 10 years from 25% of the force being female to just over a third, and we have a number of forces where more than half of new recruits are female. I am hopeful that that progress will mean that women and girls feel that the police force better reflects them and may result in better contemplation of these issues.

[Simon Hoare (North Dorset) (Con)]

I am sure my right hon. Friend would agree that any barrel can have a rotten apple. Most of our police are law-abiding, honest folk going about their job, protecting us properly. I know also that he will agree that this is not just an issue for the Metropolitan police, but is something affecting the whole police family and the nation’s confidence in policing in our country. Can he assure me on two things? First, can he assure me that the widest part of the culture of the police understands that because they are there to enforce the law, that means they are not beyond it? Secondly, can he ensure that when a police officer changes to another force, they are vetted as if from scratch, rather than just for specific serious tasks, usually involving the carrying of a weapon? When people move too quickly between constabularies, as in any other job, it usually should ring alarm bells.