Oral Answers to Questions

Debate between Kit Malthouse and Laurence Robertson

Monday 9th November 2020 Commons Chamber

[Kit Malthouse]

I am very pleased to say that we have already started augmenting the resources available to Cambridgeshire police, with an award of £10.9 million last year, in the largest police settlement for a decade. Happily, it has already recruited 62 of the 99 allocated police officers, which I know will be making a huge difference in the hon. Gentleman’s constituency, as they will across the whole of the county.

[Mr Laurence Robertson (Tewkesbury) (Con)]

What steps she is taking to improve the call answering time on the 101 service; and if she will make a statement.

[The Minister for Crime and Policing (Kit Malthouse)]

We recognise the importance of a timely response to 101 calls and the role that technology can play in the relationship between the police and the public, which is why we are supporting national programmes developing new ways for the public to contact the police. Gloucestershire constabulary is a key beneficiary of the Single Online Home for policing, a digital 101 service.

[Mr Robertson [V]]

I thank the Minister for that response, but the actual response on the 101 service is quite often far too long, and people then revert to the 999 service, putting undue pressure on it. I have a meeting with the chief constable of Gloucestershire on Wednesday, and I will certainly make those points to him. Is there any more the Government can do to improve the 101 service?

[Kit Malthouse]

It is no surprise that a Member of Parliament who is himself very accessible to his constituents on an almost 24/7 basis should want the same for the police. While I would love to sit behind my desk in Whitehall and manage these things from the centre, the truth is that the response times and the disposition of 101 is a matter for the police and crime commissioner and the chief constable in his county. I know that, if he meets them, they will listen to him carefully, because it is extremely important, as he says, that when people pick up the phone to the police—whether it is the 101 service or the 999 service—they do get a good and efficient response. There is nothing that can undermine the confidence of a person in their police force than getting just a recorded message or, indeed, a call that is never answered. Some of that solution is technological and we think that much can be achieved through the Single Online Home, and I urge him to explore it as a reporting mechanism. I wish him good luck with his meeting, and look forward to hearing the conclusions of it.

Oral Answers to Questions

Debate between Kit Malthouse and Laurence Robertson

Monday 28th October 2019 Commons Chamber

[Mr Laurence Robertson (Tewkesbury) (Con)]

15. What her policy is on the investigation of low-level crimes.

[The Minister for Crime, Policing and the Fire Service (Kit Malthouse)]

We expect all crimes reported to the police to be investigated appropriately. Chief constables and police and crime commissioners are responsible for ensuring that cases are investigated properly. Together with the Crown Prosecution Service, they must make sure that charges are brought in cases where there is sufficient evidence and it is in the public interest to do so.

[Mr Robertson]

I thank the Minister for that answer, but section 176 of the Anti-social Behaviour, Crime and Policing Act 2014 makes theft from a shop of goods worth £200 or less a summary-only offence. According to the National Federation of Retail Newsagents, shoplifting crime has increased since then. Will the Minister have a look at what is going on and what can be done to reduce retail theft?

[Kit Malthouse]

My hon. Friend has been a persistent champion for those in the retail trade who are subject to crime. I will be more than happy to look at the point that he raises—not least because if the data shows that there is a problem, we have to do something about it.

I would just say to my hon. Friend that when Westfield shopping centre opened in west London, there was a concern about crime. I recommended that all employers there gave time off to some of their shop staff so that they could become special constables, on the basis that there would then always be a police officer on duty.

Oral Answers to Questions

Debate between Kit Malthouse and Laurence Robertson

Monday 10th December 2018 Commons Chamber

[Mr Laurence Robertson (Tewkesbury) (Con)]

7. What steps he is taking to increase the amount of carbon-neutral housing; and if he will make a statement.

[The Minister for Housing (Kit Malthouse)]

As set out in the Government’s clean growth strategy, we plan to consult in the spring of next year on an uplift to the energy efficiency requirements for new homes and other buildings where there are safe, practical, cost-effective and affordable opportunities to do so.

[Mr Robertson]

I thank the Minister for that response. At a time when the Government are urging more house building and looking at climate change as well, would it not be a good time to change building regulations so that all houses are self-sufficient in electricity? That would have the dual benefit of reducing utility costs and saving the planet.

[Kit Malthouse]

My hon. Friend is a persistent and effective advocate for renewable energy and for energy self-sufficiency. He is quite right that technology is currently emerging that may well enable domestic self-sufficiency in the future. I would be more than happy to explore the possibilities with him in the spring.

Oral Answers to Questions

Debate between Kit Malthouse and Laurence Robertson

Monday 26th March 2018 Commons Chamber

[Kit Malthouse]

We have been communicating the changeover with approaching 500,000 pieces of paper since last July, and well over 350,000 telephone calls have been made to the something like 90,000 people in receipt of this benefit. There are specific provisions, post the changeover, to deal with people who perhaps attempt to manage on their own and feel that they cannot do so in that, post the deadline, they can reapply for support and backdate it to 6 April if they so wish.

[Mr Laurence Robertson (Tewkesbury) (Con)]

T8. The Government have done a lot to help pensioners, but far too many still suffer from poverty, particularly older pensioners. What more will the Government do to help that particular group?