Kirsten Oswald
Main Page: Kirsten Oswald (Scottish National Party - East Renfrewshire)
Mhairi Black
I think the hon. Lady is confusing two separate issues. What I am saying is that, when we speak of referrals, there is a huge disparity between different jobcentres in different parts of the UK because the guidelines can be interpreted differently by different people. Therefore, instead of having these vague and unclear guidelines, which can be interpreted by different people in different ways, my Bill seeks to create a formal code of conduct, whereby it is clear who should be exempt from sanctions and for what reasons.
Kirsten Oswald (East Renfrewshire) (SNP)
I very much appreciate my hon. Friend’s support for staff who work in jobcentres. Many years ago, I worked in a jobcentre, and these jobs are very challenging. It is clear that there is not sufficient guidance or an appropriate framework in place to allow people to make the system work as it should.
Mhairi Black
I completely agree.
The Bill is made up of 11 clauses, and it makes changes to the current legislation on the administration of certain social security benefits. It prevents a claimant in receipt of certain social security benefits from having their benefits reduced or restricted unless two requirements have been met.
I will focus on the first requirement. We want to introduce a formal code of conduct and a list of sorts, whereby an individual’s personal circumstances must be taken into account before any sanction can be applied. The Bill would also require that, before drawing up and reviewing a claimant commitment, which many individuals I have come across simply sign in the same fashion as most of us say we have read the 300-page terms and conditions when we buy a phone, download something or update our phone, the person has to be given advice—not guidance—on their rights and entitlements, and that advice has to be in writing.
Secondly, the Bill requires claimant commitments to include details of the person’s caring responsibilities, mental health, physical wellbeing and housing situation, before any sanction can be applied.