(7 years, 9 months ago)
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I thank my hon. Friend for her intervention. In fact, later in my speech I am going to say more or less what she just said. I thank her for reinforcing that point.
I congratulate the hon. Gentleman on securing this really important debate. Does he agree that, as a result of its decoupling from Royal Mail in 2013, the Post Office has lacked an overall strategy? It should now be rethinking its whole enterprise, which should be one of growth, rather than one of contraction.
I agree with the hon. Gentleman. What is happening is the opposite of that, so I want the Government to put their weight behind the Post Office to enlarge, expand and improve it.
I am grateful to the hon. Gentleman for bringing that to the attention of the House. I have not heard those rumours; I will simply respond with a line from later in my speech. If the Post Office were Tesco, it would be thinking not about closing profitable branches but about how to make those branches more profitable by providing a more attractive service for the customer. That is what I would like my hon. Friend the Minister to take away from this debate today. Let us see how we can make the Post Office work better for its customers.
What the Post Office needs is a proper business model for the future, which, above all, needs to consider how much of the business should be commercially profitable and which bits of it the Government, through the taxpayer, are prepared to subsidise. Although I do not agree with the hon. Member for Luton North that it should be wholly brought back into public ownership, there is no doubt, given the number of small suburban and rural branches, that it will inevitably need some form of public subsidy in future. That public subsidy should be clearly defined. The bits that can be profitable, such as the Crown post offices, should be made to operate as efficiently as possible.
An internal cross-subsidy is appropriate where there is a public service component. When we had the Royal Mail and post offices effectively in one industry, cross-subsidy was possible. I think we should return to that principle of cross-subsidy.
The hon. Gentleman and I are largely in agreement. I have clearly said that there will continue to be a need for an element of taxpayer-funded subsidy for areas that can never be profitable, such as some of the smaller rural and suburban branches, so there will inevitably be a mixture of the commercial, which needs to be exploited to the maximum, and an element of public subsidy.
The hon. Member for Ynys Môn (Albert Owen) mentioned the issue of banks closing. I have two important branches closing in small rural towns: Lloyds in Fairford and HSBC in Moreton-in-Marsh. Many of the services that those banks currently provide, such as depositing cheques and drawing benefits, pensions and so on, will be provided in future by the post office. If the post office then closes in those communities, my constituents in those communities will be left with a severe disadvantage.
I entirely agree with the hon. Gentleman. I need to make progress now or I shall be reprimanded by the Chair for taking too long. There is so much to discuss in this debate and I have a little section in my speech about some of the innovative services that have been mentioned.
People view post office premises as dingy and out-of-date places that they do not want to visit. Clearly, the Post Office as a commercial organisation needs to do something about that. Branches needs to be attractive places that the public want to visit. The franchise model is not the nirvana that everybody thinks it is. Pizza Express, for example—I say this to my hon. Friend the Minister—was at one point 100% franchised, but the offering was so variable that the franchises were brought back into central management and it is now a highly profitable enterprise. If the likes of Pizza Express take the view that they do not want franchisees and they want to manage it themselves, I am surprised that the Post Office is not going down that path.
I will give way one more time to the hon. Gentleman.
I thank the hon. Gentleman for giving way; I will try to be brief. In many parts of industry now, insourcing is the buzz word rather than outsourcing. There may be a strong case for that across public services as well as in the private sector.
I think it comes back to the Post Office maximising the opportunities that it has got. I want to come on to that a little later in my speech, but the hon. Gentleman is right. The Post Office needs to consider very carefully how it operates in today’s world.
When the Post Office decoupled from the profitable Royal Mail business in 2012, little was done to create a coherent strategy for the future. Now, in 2016, with the change in retail banking behaviour and the closure of more than 1,700 branches across the UK in five years, small businesses need a post office bank even more. Currently, the Post Office provides access to business accounts for some of the bigger high street banks rather than its own service. However, this is limited, slower and inconsistent in terms of provisions across the network.
(12 years, 2 months ago)
Commons ChamberMy hon. Friend has read my mind. I shall happily address her issue a little later, but she makes an extremely good point.
The House and the British people should take no pride in the fact that so few citizens living abroad are registered to vote. At a time of decreasing voter turnout, the overseas vote represents a potentially large pool into which we could tap, if the House was minded to accept my new clause. This issue will not go away, and today is a timely opportunity to tackle it. Each year, more and more British citizens, for one reason or another, choose to move abroad, as my hon. Friend said. The ONS international passenger statistics show that an estimated 130,000 British citizens left the UK in the year to March 2011—up from 119,000 in the year to March 2010. In 2008, according to the IPPR, of those who moved abroad, 55% did so for work-related reasons, as my hon. Friend said, 25% for study and only 20% for retirement. With an ageing population and particularly with the increased opportunities to work and study abroad, people are bound to continue to leave the UK.
In most other countries, both developed and emerging, voting rights for parliamentary elections depend solely on nationality, not on an arbitrary time limit. For example, US nationals can vote in presidential, congressional and state elections, regardless of where they reside in the world. Similarly, Australian nationals can vote in the equivalent elections there, no matter where they live. However, the most startling example comes from our nearest neighbour. French citizens in the UK have just elected a new President and taken part in parliamentary elections for one of the 11 Members of Parliament whose job it is solely to represent French people abroad. They include the French MP for the newly created constituency of North Europe, who is in the French Assembly to represent French people living in the UK, Ireland, Scandinavia and the Baltic states.
The right of Spaniards abroad to vote is enshrined in article 68 of the Spanish constitution. Likewise, the Portuguese constitution states explicitly that the single Chamber, the Assembly of the Republic, is
“the representative assembly of all Portuguese citizens”.
As a result, all Portuguese citizens living abroad have the same right to vote in Assembly elections as fellow citizens living in their home country. The simple fact is that the citizens of the US, Australia, Belgium, the Netherlands, France, Germany, Portugal, Slovenia, Spain, Sweden and all these other countries have better voting rights for their citizens abroad than we do for British citizens living abroad.
For a democracy as ancient as ours, it is not an exaggeration to say that it is a stain on our democratic principles that our citizens are placed at such a disadvantage when they have moved abroad compared with citizens from those other countries. Her Majesty’s Government is very happy to collect tax from most of the enormous number of people involved, but denies them the vote. British citizens who have lived abroad for more than 15 years are completely disfranchised from voting in the UK. There is certainly no lack of interest among British citizens who have lived abroad for more than 15 years. Whenever I have addressed branches of Conservatives Abroad, this has been a contentious and profound issue. I understand that the Labour party has a similar organisation and that the Liberal Democrats have recently established their own version, so I have no doubt that this issue will have been raised by other parties’ organisations as well.
The states in which these British citizens reside do not allow them to vote as residents, because voting rights are based on nationality and not residence, and they cannot vote in the UK on the basis of the current rule, for which there is no obvious rationale. I challenge the Deputy Leader of the House to state where there would be any disadvantage in abolishing the rule. The consequence of the rule is that many British citizens living abroad are in a state of electoral limbo, unable to participate in any election whatsoever. That seems to be a very unsatisfactory state of affairs.
It is not just me saying this, as a number of learned Lords agree. Lord McNally, the Liberal Democrat Minister of State for Justice, said:
“I do not think there is a rationale…for the figure of 15 years, five years or 20 years”—[Official Report, House of Lords, 2 March 2011; Vol. 725, c. 1133.]
The noble and learned Lord Lester of Herne Hill said on the same day:
“I am not aware of any rationale for how these periods have been chosen. They seem to be entirely arbitrary”—
the point I was making—
“and, I dare say, discriminatory in a way that violates Article 14 of the European convention read with Article 3 of the first protocol.”—[Official Report, House of Lords, 2 March 2011; Vol. 725, c. 1024.]
A number of learned people clearly think that this rule is unfair.
I am interested in what the hon. Gentleman is saying, and it sounds like a good case, but I wonder if he is going to touch on the practicalities of enabling people to vote, particularly in countries that are not in western Europe.
This is all about one group of people who live overseas and last registered here less than 15 years ago, who currently have the absolute right to register as overseas voters, compared with another class of overseas voters living abroad for more than 15 years since they last registered here. One has the absolute right to register; the other lot do not. It seemed to me to be an arbitrary cut-off date; as the noble and learned Lords I cited said, that seems quite wrong.