"I thank the shadow Minister for his questions. He asks me for more detail about what exactly happened, given that a cyber-attack has now been ruled out. The disruption was caused by a technical issue in NATS’s Swanwick flight processing system, which affected the processing of flight plans used by …..." Keir Mather - View Speech
"I would like to point out that more often than not, our air traffic control systems and the individuals who work in them provide a safe and effective service for UK air passengers. In a typical year, NATS handles over 2.5 million flights, and around 300 million passengers travel over …..." Keir Mather - View Speech
"I thank my hon. Friend and predecessor in this role for all his work in holding the CAA and NATS to account and managing some of the difficult conversations following previous disruptions. He raises the valid point that those recommendations were passed on by the CAA and have been implemented …..." Keir Mather - View Speech
"I thank the hon. Member for representing the staff at NATS so admirably and for his constructive questions. I believe that six months is the right timeframe in which to report back, because it allows us to learn the lessons effectively and get to the bottom of what is ultimately …..." Keir Mather - View Speech
"I thank my right hon. Friend for his constructive question. He is right to ask whether NATS’s resourcing is exactly where it needs to be to ensure that we have the capacity and the right people in the right places to deal with these issues when they arise. I am …..." Keir Mather - View Speech
"While I am not currently in a position to give the hon. Gentleman a pounds-and-pence figure for the economic impact, I am under no illusions about this; it will be incredibly significant. We need to learn the lessons from what has happened to minimise the chance of disruption of this …..." Keir Mather - View Speech
"I thank my hon. Friend for his determined advocacy for passengers with disabilities in both our aviation sector and the wider UK transport system. He is right that the Bill will enable the Secretary of State to conduct a review of how to enhance air passenger rights, particularly for those …..." Keir Mather - View Speech
"I thank my hon. Friend for giving me the opportunity to thank the NATS staff at Prestwick, and across the United Kingdom, for the incredible work that they do. NATS will come under a lot of scrutiny in coming days and weeks—rightly so, because we expect it to maintain a …..." Keir Mather - View Speech
"My hon. Friend is right to point out that the issue that caused the initial disruption was fixed as quickly as possible by NATS, but a number of hours then went by, because it needed to ensure that the system was stable when it was rebooted, and that flights could …..." Keir Mather - View Speech
"Let me reassure the right hon. Gentleman, my constituency neighbour, that we have a system of prioritising what we feel as a Department is most important, passing that through the CAA, and down to NATS. The Secretary of State puts together a priorities letter that sets out very clearly her …..." Keir Mather - View Speech