Pension Schemes

Katrina Murray Excerpts

Wednesday 22nd April 2026 Commons Chamber

[Nick Thomas-Symonds]

It is absolutely essential that I make the point that each individual contract has to be considered on its own merits, which is exactly what I have been doing. On procurement by other Departments, one thing I am certainly doing is ensuring that the Cabinet Office shares the lessons learned from the recent transition of the civil service pension scheme, and I will be ensuring that those lessons are certainly made available right across Government.

[Katrina Murray (Cumbernauld and Kirkintilloch) (Lab)]

I thank the Minister not only for the statement, but for his engagement with us over the last six months. A constituent of mine applied for her MyCSP pension quote back in August and finally got the quote last week, but she is still a considerable distance away from actually getting money into her bank account. Will the Minister consider ensuring that the recovery team is in place until all the people caught up in this backlog have money in the bank?

[Nick Thomas-Symonds]

Yes, I agree. I will clearly have to make a judgment, but I do not intend to withdraw the team if that would result in a deterioration in service. I will obviously make that judgment very carefully, but having said that, I have been very clear about the June 2026 deadline for the restoration of the proper service under this contract, and I will be holding Capita to it.