Post Office Horizon: Compensation and Legislation

Debate between Kate Osborne and Kevin Hollinrake

Monday 26th February 2024 Commons Chamber

[Kevin Hollinrake]

I thank the right hon. Gentleman for his points. I believe he has contributed to every debate in which I have been involved in this House on this matter, so I thank him for his work. Clearly, justice and the judicial system are devolved to Northern Ireland. The difference here is that this is not simply legislating for general matters across the piece; it is about overturning individual cases, which I understand is unprecedented—it certainly is in my experience. We have engaged with the Department of Justice in Northern Ireland, and I am happy to continue to do so and to talk to the right hon. Gentleman about the points he has raised. These are difficult decisions to make. This was the decision we have taken but, as I say, I am happy to have a further conversation with him.

[Kate Osborne (Jarrow) (Lab)]

The sub-postmasters have no trust or faith in the compensation processes being handled by the Post Office or the Government. Today’s commitments will still not deal with all the inequalities in the schemes or the undue influence that the Post Office still has on the process. Echoing the sentiments of some of my hon. Friends, may I ask the Minister to agree to place the compensation schemes into an external independent body, completely outside the influence of the Post Office? I asked the Prime Minister, as my hon. Friend the Member for Bethnal Green and Bow (Rushanara Ali) has asked, about the timescales for the legislation to overturn the convictions, but we still have not got an answer. If it is not before the general election, will it be before the summer recess? Finally, when will people be held to account for this miscarriage of justice, be it within the Government, the Post Office or Fujitsu?

[Kevin Hollinrake]

I thank the hon. Lady for her campaigning on this issue. Again, she has been a key part of the campaign to ensure that people receive justice. Let me deal with the point about fair compensation. As I say, on the GLO scheme, 41 of the 58 full claims that have been submitted have been accepted without even going to the next stage. That would tend to indicate that those first offers are fair. I am aware of some people who feel that their offers are not fair, but I think it is wrong to look at individual cases in this context; it is right that we look to make all the schemes fair. As for undue influence, let me be clear that every part of this process has an independent element to it. Under the GLO scheme and the overturned convictions schemes, that is provided by retired judges, Sir Ross Cranston and Sir Gary Hickinbottom, in order to ensure that those schemes are independent of any “undue influence”, as she puts it. Clearly, the GLO scheme is not being run by the Post Office; it is run by my Department. We are looking at recommendations from the advisory board about what we do with new cases of overturned convictions. On timescales, we have been clear today that we will table the legislation in March and we hope it completes its passage through both Houses by July at the latest. Again, that is not entirely within our gift.

Post Office Horizon Scandal

Debate between Kate Osborne and Kevin Hollinrake

Wednesday 10th January 2024 Commons Chamber

[Kevin Hollinrake]

I do not quite agree with that. Clearly, it has not been the Post Office’s finest hour by a long chalk, but the Post Office brand itself is revered around the country. The reputation of Post Office Ltd—the central organisation—has been tarnished, and we are keen to move on and help the Post Office to rebuild that relationship. It has, for example, recruited 100 area managers to try to improve its relationship with sub-postmasters, which I think is helping. But there is work to do to improve the relationship between the centre and the network. As a constituency MP, my experience is that my constituents very much appreciate, value and revere the post offices in their community.

[Kate Osborne (Jarrow) (Lab)]

I thank the Minister for some of the detail around today’s announcement regarding the convictions; it will come as a relief to many.

As highlighted by the ITV show, the 555 worked tirelessly for justice, and that, of course, opened the door for so many others, but they feel they are being penalised for taking this litigation forward, with compensation still not being paid to so many. As well as others, the Post Office needs to be held responsible for the part it has played in this scandal at every stage, including the lies and the blocking of justice, yet it is the Post Office and the Government’s expensive lawyers who are currently litigating every case. I have to ask whether that is right.

Will the Minister look to remove the Post Office from all the roles that it currently plays in relation to compensation decisions and, instead, put in place a more independent arm’s length body that will deliver full and fair compensation to all?

[Kevin Hollinrake]

I thank the hon. Member for her work. We have engaged with her on this issue regularly, and she works very hard on behalf of her constituents. We are keen to make the compensation available more quickly. As announced today, her constituents, if they were a part of the 555—the GLO—will have access to the fixed-sum award of £75,000, which is a much quicker route. But if they go down the full assessment route, which they have every right to do, we have committed that, once a claim is submitted, the dispute resolution process will respond to that claim within 40 days in 90% of cases.

The hon. Member is wrong to talk about the cases being litigated against; the process is done by dispute resolution with my Department, not with the Post Office. If that cannot be agreed, it is sent to an independent panel, which will then recommend what award should be given. The Post Office is not involved and independence is at the very heart of this process, so I believe that her constituents will get full and fair outcomes, but we want to make sure that is done as quickly as possible, and we are working on that on a daily basis.

Horizon: Compensation and Convictions

Debate between Kate Osborne and Kevin Hollinrake

Monday 8th January 2024 Commons Chamber

[Kevin Hollinrake]

Once again, I pay tribute to my right hon. Friend’s constituent, Alan Bates, who was very much the star of the show, both in the dramatisation and in reality. It is because of his tenacity and his commitment that this has come to light. The Horizon system is being rebuilt. Fujitsu is not rebuilding it, so the Post Office will move away from the current Horizon system, but it needs a system today to cover one of the largest retail networks in the world. We need to make sure that it has a system it can use right now, but it will no longer be Fujitsu’s responsibility.

As for other Government contracts, we are of course looking at those. Whether it is contributing to compensation or looking at access to Government contracts, our view is that we should let Sir Wyn Williams complete his inquiries and report, and then make a decision on what happened, who is responsible and exactly what we will do about individuals or organisations at that point in time.

[Kate Osborne (Jarrow) (Lab)]

I thank the Minister for his statement and for recognising the work that I and others have done to highlight this scandal over many years. Of course, the recognition should go to the many sub-postmasters, including my constituent, Chris Head, one of the 555, for their tireless campaigning for justice.

I want to pick up the point made by the right hon. Member for Clwyd West (Mr Jones). Last October, I asked the then Minister whether, in light of the Horizon and sub-postmaster scandal, he would pause existing contracts with Fujitsu and undertake a review. I am pleased to hear that that is happening. We should pause existing contracts and stop awarding Fujitsu multimillion-pound contracts. Fujitsu continues to take billions of pounds in profits, including £10 billion a year in Government contracts, while our sub-postmasters await compensation. Will the Minister agree to stop awarding contracts to Fujitsu, and can he tell me how many contracts have been given to it since this scandal came to light?

[Kevin Hollinrake]

Again, I thank the hon. Lady for her work on this, both in the House and in her engagement with others who have taken a particular interest in the scandal. I also thank her constituent, Chris Head, who is a regular commenter on various points on Twitter, and I read his contributions all the time. He gets his message across very effectively.

Let me be clear that we think that the right process is that we use Sir Wyn Williams’s statutory inquiry to identify exactly who is responsible and what they are responsible for. At that point in time, we will decide whether it is right to give any organisation access to Government contracts. That is the right process. Of course we have concerns about what has happened in the past and about that particular organisation, but we have to follow the process in order to make a decision about how we move forward.

Strikes (Minimum Service Levels) Bill

Debate between Kate Osborne and Kevin Hollinrake

2nd reading
Monday 16th January 2023 Commons Chamber

[The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Kevin Hollinrake)]

I am grateful to the hon. Member for giving way. Will she point out where there are any criminal sanctions attached to the proposed legislation? As far as I can see, there are absolutely none. It is important that we do not scaremonger in that way.

[Kate Osborne]

If we attack the trade unions, which are made up of members who are workers, then we are attacking the workers.

The Government’s proposed legislation and the response I just got show the contempt in which they hold working people. The Government do not care about working people. They do not care about our communities who are struggling to survive in the face of unaffordable food and energy bills, and struggling to deal with the cost of living crisis and 13 years of cuts by the Conservative party. We already have the most restrictive workers’ rights in western Europe, and it is an affront to democracy that this Government are trying to restrict them further.

Of course, the Government know that the Bill is not workable. It will be held up in the other place, if it gets that far, and in the courts. They only care about attention-grabbing headlines—about moving the Overton window so the people of this country will accept more and more restrictions on their rights.

Minimum service levels already exist: our NHS teams ensure that priority calls are dealt with, and teachers ensure that special educational needs children are catered for. What we need is for the Government to provide a minimum service level every day. We hear daily of workers struggling to cope with current staffing levels. The Government should be looking at ways to address the NHS staffing crisis, not making it worse.

The Government need to accept that the reason so many sectors are saying “enough is enough” and taking industrial action—we heard the announcement today that the teaching unions will take action, and I send my solidarity to them—is the Government’s failures. The firefighters, NHS staff, transport staff and education staff that the Bill targets are the very people who saw us through the pandemic. If the Bill passes, no doubt the Government will eventually seek to apply the legislation to workers in more sectors. Instead of inflaming the situation, they should start dealing with the causes of increased strike action: low wages, fuel and food poverty, and cuts to public services.

The Bill is part of the Government’s plan to restrict all our rights and to demonise and criminalise those who are just trying to survive. As I said at the start, it is an act of political violence. The Government should do the right thing for the country and withdraw it.