Bus Services

Julie Hilling Excerpts

Thursday 1st December 2011 Westminster Hall

[Julie Hilling (Bolton West) (Lab)]

I apologise for having been somewhat remiss at the start of my speech in the first debate, first, in not congratulating my hon. Friend the Member for Liverpool, Riverside (Mrs Ellman) on securing the debate and on her work and leadership as Chair of the Select Committee on Transport, and secondly, in not saying that it is a pleasure to serve under your chairmanship, Mr Bayley. I hope that I have put things right and that I will be forgiven.

Bus services are a classic example of the private sector making profit but the taxpayer picking up the tab when things go a bit wrong, particularly when a route is not profitable. Although it is not profitable to enter into a debate here on whether buses should have been deregulated, there is a debate to be had, as my hon. Friend the Member for Hartlepool (Mr Wright) said, on how bus services can best meet the needs of our communities in the future.

There is a huge difference between buses inside and outside London. Buses outside London are predominantly used by the less affluent and are a lifeline for many in our communities. As the hon. Friend the Member for Blackpool North and Cleveleys (Paul Maynard) said, perhaps because of poverty, disability or age, many cannot drive. We all start too young to be able to drive, and I hope that we all end up too old to be able to drive. Our bus services can be woefully inadequate, particularly if someone wants to go between communities rather than to the centre.

There is a reasonably good service in my constituency if people want to go into Bolton, but please do not try to go between Blackrod and Horwich, or between Westhoughton and Smithills. Someone living in the student area of Manchester has a bus going into the centre of Manchester every minute, right around the clock, but someone living in Hag Fold in my constituency cannot get off the estate on a Sunday morning, and people dare not stay out too late at night, because the buses stop running at a ridiculously early hour.

Perhaps we should ask why everyone sees the bus as a good form of transport in London but not elsewhere. In London, buses are still regulated. Private companies are contracted to run the services, but control is in the hands of Transport for London. The previous Government introduced quality contracts, under which local authorities and integrated transport authorities can commission a bundle of services rather than have bus providers just bid for various routes. Currently, a provider can decide that a route is not commercially viable and leave a local authority the choice of either paying for the service or leaving passengers stranded with no bus service. The consequences of that are enormous—kids not being able to get to school, young people having to give up college because they cannot get there, and people giving up part-time or full-time work because they cannot get to their place of work. My hon. Friend the Member for Hartlepool described the isolation of people who are stuck in their communities and have no way to leave to visit the doctor or friends—they are trapped. It does not seem right that a provider can say, “This route is not profitable,” and ask the local authority to pick up the tab.

Quality contracts mean that profitable and non-profitable routes can be bundled together as a package, with the expectation that a provider will provide services on all those routes until the end of a contract. That seems much fairer. Rather than have the taxpayer pick up the pieces, there can be a balanced approach between the taxpayer and the operator. Unfortunately, operators do not seem keen on quality contracts. What will the Government do to assist local government to get bus services that are fairer to the taxpayer?

I have several concerns about the general cuts to bus services. As we have said, for many people there is no alternative to the bus. Buses are a fundamental part of integrated transport. We do not want people to drive to a station to catch a train; we want them to be able to use buses on part of their journey. Most of us do not live next door to a railway station, and we have to find some way to get there. Buses have to be a fundamental part of the transport system, not just the bit that poor people use. We need to look at greater integration, but services are diminishing as we speak. As the hon. Member for Milton Keynes South (Iain Stewart) was saying, the integration of our services is not improving. I am also deeply concerned about rising prices. The cost of bus journeys outside London can be extremely high. What are the Government going to do to improve the affordability of bus fares? Are they monitoring the effects of cuts to concessionary fares and school transport?

I will finish by saying that, as with so many of the cuts that are happening at the moment, the cuts to public transport are having a disproportionate impact on less affluent and vulnerable people. I hope that the Minister can give us some reassurance that he will take action on the concerns that we have raised.

--- Later in debate ---

[Norman Baker]

It is important to note that. That is a very relevant point and it leads me on, perhaps, to the points made by the hon. Member for Hartlepool (Mr Wright). I am sorry that, unlike the Chairman of the Committee, who presented matters fairly and equitably, albeit in a challenging way, he sought to present matters as something of a party political rant. He was keen to say that this was the Government’s fault, but the Government have not cut bus services in Hartlepool—his local council has. Councils up and down the country have not been cutting bus services, and if all the services in Hartlepool have disappeared he needs to take the matter up with his local operator and council.

The picture varies enormously across the country. I am not pretending that it is easy for local councils; it is perfectly true that there are challenges as a consequence of the local government settlement. Cuts have been made across the country in local bus services, particularly in supported ones. The Opposition spokesman, the hon. Member for Barrow and Furness (John Woodcock) said, I think, that the Campaign for Better Transport had found that three quarters of local authorities were cutting back on buses. That is unwelcome, but the fact remains that a quarter are not cutting back at all. Perhaps we should look at them for lessons on how they have managed to maintain their bus services rather than cutting everything in sight, which appears to have happened in Hartlepool.

[Julie Hilling]

Perhaps one of the things that should be considered is the level of cuts made to those local authorities. We know that the same cuts have not been made everywhere, and that some local authorities, particularly those in the north-west, north-east and other areas, have had far greater cuts than some authorities in the south, which have had much less stringent budgetary cuts.

[Norman Baker]

The hon. Lady will appreciate that I am not responsible for how the Department for Communities and Local Government has distributed its money, and I cannot comment on that in detail. What I would say, having looked at bus patterns across the country, is that it is not the case that southern counties have maintained their bus services while northern ones have not. The picture is much more mixed. The east riding of Yorkshire, for example, has done well on maintaining bus services. A north-south split is not reflected in the way she suggests.

--- Later in debate ---

[Norman Baker]

I will not give way again, as I am trying to answer the hon. Gentleman’s points, and he is anticipating me all the time. The fact is that we now have a regulatory framework that his Government put in place in the Local Transport Act, and the record will show that it would have gone more in the direction that the hon. Member for Barrow and Furness wanted if his Government had accepted the amendments that I tabled at the time.

Our position has been set out clearly. The Government await the results of the Competition Commission’s inquiry. It would be premature to make judgments about the landscape of the bus market until it has reported. We will read the Competition Commission report carefully, consider the arrangements for the bus service operators grant at the same time and in parallel and make it clear where we are going as soon as we have had a chance to digest the final report. That is the responsible course of action, given where the Competition Commission is at present.

[Julie Hilling]

Will the Minister give way?

[Norman Baker]

Yes, but for the last time, as I need to make some progress.

--- Later in debate ---

[Julie Hilling]

I thank the Minister for giving way; he is being generous with his time. My question is simple: have we any idea when the commission is likely to report?

[Norman Baker]

Yes. We will have clarity from the commission, and clarity from the Government on BSOG, in the early part of next year. We will then be able to answer questions in more detail based on what the commission has said.

I think that it is unfair to paint the autumn statement in the negative way the hon. Member for Hartlepool did. He said that things would get worse. I do not want to have a debate about the finances, as this is not the place to do it, but I will give one statistic. The day after the general election, our interest rates were higher than Italy’s. They are now lower than Germany’s, which suggests that the Government are handling the economic position rather better than he gives us credit for.

In addition to the money for green buses announced this week and for retrofitting existing buses, the Chancellor gave transport authorities another £50 million this week in his statement. I hardly think that this has been a bad week for transport, or for local authorities as far as transport is concerned. It seems to be a good week in terms of what has been handed out.

I mentioned that the Competition Commission’s report would be published shortly. The Department has submitted its formal written response to the provisional remedies, which is available to view on the Competition Commission’s website. In the response, I broadly welcomed the provisional remedies. I believe that they have potential to improve multi-operator bus ticketing in particular, and I welcome the commission’s focus on that issue in its recent inquiry into the bus market. There is no question but that better integrated ticketing can help by enabling passengers to make more seamless journeys. Smart ticketing can also play an important role. That is why I have committed to delivering, with operators and public sector bodies, the infrastructure to enable most public transport journeys to be undertaken using smart ticketing by December 2014, to answer the point raised by my hon. Friend the Member for Blackpool North and Cleveleys.

I mentioned the Local Transport Act 2008. There has been some concern that the provisional remedies have been ambiguous in terms of the tools in the Act that can enable authorities to increase the quality of services, so let me be clear. Statutory quality partnership schemes, quality contract schemes and voluntary and qualifying agreements remain useful tools for local transport authorities to deliver their public transport policies. That is the present position. The Government have taken no action to undermine quality partnerships or quality contracts. We will consider where we are after the Competition Commission has reported. In the meantime, it is perfectly open to local authorities to use the terms of the 2008 Act. It is available on the statute book for them to use if they decide that that is what they want to do.

The hon. Member for Bolton West (Julie Hilling) discussed the general price of bus fares. She is absolutely right to express concerns about that. Over the past 30 years, the trend has been that the average cost of travelling by bus has increased more than the average cost of travelling by train or car. We recognise that buses are used disproportionately by poorer people. I want to ensure that we consider that issue in our response to the Competition Commission’s inquiry into the bus market. It is not for us in Government to start telling people how much they should charge for buses in Kettering or anywhere else, but we must ensure that the system and the market work properly, which is what we are trying to achieve as part of our consideration of the Competition Commission responses.

I was interested in the point made by my hon. Friend the Member for Milton Keynes South about the deal reached between the council and Arriva to provide a 50p rate before 9.30. It is an exceedingly interesting idea that a bus company and a council can come together to create a new, innovative arrangement that meets the needs of local people and, presumably, the bus company as well. We need more arrangements such as that, and I hope that we will see what we can do to encourage such innovation across the country.