Oral Answers to Questions

John Pugh Excerpts

Wednesday 20th March 2013 Commons Chamber

[Miss Smith]

I will answer that by quoting evidence submitted to the Public Administration Committee by the Market Research Society, which said that it

“applauds the activity of the Crown’s Representative for SMEs…and the ‘Mystery Shopper Scheme’ enabling SMEs to report examples of good and bad practice”.

Those are ways in which we are holding our own systems to account. We want to do more and it is vital to get SME representatives around the table to do so. I shall be doing more work on that this afternoon.

[John Pugh (Southport) (LD)]

6. What his policy is on the use of teleworking and working from home in Government Departments; and if he will make a statement.

[The Parliamentary Secretary, Cabinet Office (Miss Chloe Smith)]

In order to deliver services that meet the needs of the public, the civil service—just like comparable private sector employers—needs a flexible and dynamic workforce. We recognise that remote and home working can bring significant benefits, such as increased productivity, business resilience, work-life balance and well-being. Business units in every Department will need to make such decisions according to business need.

[John Pugh]

Does the Minister recognise that young working mothers are the principal beneficiaries of teleworking, and will she do more to keep this pool of talent in the civil service?

[Miss Smith]

My hon. Friend makes an excellent point. This Government are doing plenty to help that group and we made child care announcements yesterday and today. The benefits of flexible working can also be seen on a much broader level: research recently suggested that British businesses could save £34 billion by taking on such an approach.