Business of the House

John Glen Excerpts

Thursday 1st November 2012 Commons Chamber

[Mr Lansley]

The hon. Lady might like to talk to her colleagues about holding a debate on the economy in Opposition time. I have encouraged the shadow Leader of the House to consider that over the past two or three weeks, as good news on the economy has been emerging, which she has signally failed to recognise in her communications with her constituents. The hon. Lady, or her other colleagues representing north-east constituencies, might like to seek an opportunity to raise the topic of the economy on a regional basis in an Adjournment debate, when they could celebrate the fact that on Friday the Deputy Prime Minister announced £120 million, I think, of the regional growth fund round 3 moneys for the north-east, which is the largest sum of regional growth fund moneys.

[John Glen (Salisbury) (Con)]

Many bank complaints are not dealt with internally by banks, but are referred to the financial ombudsman, causing massive delays and adverse credit ratings for individuals, including my constituent Mr Ashley. Will the Leader of the House make time for a statement on the complaints procedures of banks and the performance of the financial ombudsman?

[Mr Lansley]

I fear, Mr Speaker, that I am at risk of repeating a number of times that there is an opportunity to raise issues with the Parliamentary Commission on Banking Standards. It is examining a very important area, and it could consider the topic my hon. Friend raises. I will also make sure that we take it into account as we look at opportunities for discussions relating to banking, perhaps as legislation on banking reform comes forward in the new year.