Business of the House

Lord Cryer Excerpts

Thursday 14th July 2022 Commons Chamber

[Mark Spencer]

There has been huge investment in access to railway stations up and down the country, particularly for disability access to help people get from platform to platform, but I will of course pass on my hon. Friend’s comments directly to the Secretary of State for Transport.

[John Cryer (Leyton and Wanstead) (Lab)]

Further to earlier questions, MPs on both sides of the House will be acutely aware that the Home Office’s MPs’ inquiry line for visas and passports is on its backside. Waits are now measured not in minutes, but in hours. Could the Home Secretary take some time to find her way to the Chamber and make a statement on what she will do about it?

[Mark Spencer]

Perhaps I can help the hon. Gentleman by telling him what the Government are doing. Some 850 additional staff have been brought in since April 2021, with a further 350 arriving before the summer. Between March and May this year, the Passport Office processed approximately 3 million passport applications, 1.5% of which had been in the system for longer than 10 weeks, so the vast majority of passport applications now are being processed within six weeks.