Joan Walley
Main Page: Joan Walley (Labour - Stoke-on-Trent North)Department Debates - View all Joan Walley's debates with the Department for Work and Pensions
Atos Healthcare
Joan Walley Excerpts(11 years, 8 months ago)
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Tom Greatrex
The level of appeals and successful appeals indicates that, although no process is 100% accurate all the time, many decisions are wrong and need to be corrected through the tribunals service. No one should forget, however, that that process can take six to nine months because of the backlog of appeals. During that time, people suffer from severe anxiety and concern about their fate, so my hon. Friend makes an important point.
Joan Walley (Stoke-on-Trent North) (Lab)
This issue affects us all, in all our constituencies. The whole test is deeply flawed. Does my hon. Friend agree that, in the short term, we can advise our constituents that when they are undergoing the test, they can request that it be videoed, which would at least assist with further appeals? It has just been pointed out how much the appeals cost the taxpayer, so the Government are paying twice over for what is essentially a flawed capacity assessment.
Tom Greatrex
I thank my hon. Friend for her intervention. I am not unaware of what Atos says to people who seek to video their assessment, because cases have been highlighted to me in which people have asked for their assessments to be recorded. In the previous debate, the Minister said that if anyone wanted to have their assessment recorded, they could have it recorded, but that has not been the case in many instances and people are refused permission to record the assessment themselves. I would be interested to hear the Minister’s response to that point.