Oral Answers to Questions

Joan Ruddock Excerpts

Tuesday 21st February 2012 Commons Chamber

[Dame Joan Ruddock (Lewisham, Deptford) (Lab)]

Has the Minister seen an article today by the respected journalist Polly Toynbee—[Laughter.] Respected by the Prime Minister—[Hon. Members: “Stop laughing.”] I am not laughing at all—

[Mr Speaker]

Order. I want to hear the views of Polly Toynbee, as enunciated by Dame Joan.

[Dame Joan Ruddock]

On a very serious issue, a waiting list clerk of 17 years has just resigned because she was asked to adopt a range of devious methods to make sure that people coming up to the 18-week target for treatment were taken off lists. Does the Minister understand that patients will not always know whether they have had proper treatment, and that it will be far too late to refer them to an ombudsman at some later date?

[Anne Milton]

I thank the right hon. Lady for her question. I am devastated to say that I have not seen the article to which she refers, but I am sure that I will. The Department has made it very clear to the NHS that clinical priority is and remains the main determinant of when patients should be treated. When I was in opposition I made various visits to various hospitals and saw them fiddling around at the edges, with admin staff forced to do things that they did not want to do, in order to tick boxes for the previous Government.