Oral Answers to Questions

Debate between Jo Gideon and Kevin Hollinrake

Thursday 25th January 2024 Commons Chamber

[Mary Robinson (Cheadle) (Con)]

12. What steps her Department is taking to encourage sub-postmasters who were affected by the failure of the Post Office Horizon system to claim compensation.

[The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)]

Over £153 million has been paid to 2,700 victims. We encourage anyone impacted to use the three compensation schemes available. We have already published the details of the up-front £75,000 fixed-sum offer for group litigation order postmasters on the gov.uk website, created a new claim form, and written to all eligible members of the GLO scheme to explain the offer further.

[Jo Gideon]

The Post Office Horizon scandal has shocked the nation. My constituent Kym Ledgar received a settlement under the historical shortfall scheme, which did not take into account the enormous stress, the extra work in trying to balance the books, the damage to her reputation and the price she and her family paid in lost income, having had to make up the shortfall herself. Does the Minister agree that we need to acknowledge the wider cost of the Post Office’s appalling behaviour? Will he meet me to discuss how those who accepted an offer under the historical shortfall scheme may now receive compensation that truly reflects the impact that the Post Office’s conduct over two decades has had on their lives?

[Kevin Hollinrake]

I apologise on behalf of the Government to Kym Ledgar for what she has been through. It is absolutely our intention that everybody gets full and fair compensation, and that is not only for financial losses but for non-pecuniary losses. We have taken a number of steps to ensure that the compensation is fair and delivered swiftly, including by establishing the independent advisory board, on which the noble Lord Arbuthnot sits. We will continue to work with the board and consider what further action is required, but yes, I would of course be happy to meet my hon. Friend to discuss these matters further.

--- Later in debate ---

[Jo Gideon (Stoke-on-Trent Central) (Con)]

I am grateful to the Minister for working with me on the issue of button battery safety, and grateful for the ongoing commitment of the five working groups that were set up in 2022 following the tragic death of one of my constituents, Harper-Lee Fanthorpe, and the campaign for Harper-Lee’s law. Will the Minister meet me to discuss progress, and, in particular, how the guidelines drawn up by the Office for Product Safety and Standards can be made compulsory so that more deaths and injuries from button battery ingestion can be prevented?

[Kevin Hollinrake]

My hon. Friend has done a fantastic job with the campaign, and has made huge progress towards ensuring that best practice is followed by suppliers. Of course I shall be happy to meet her to see what more can be done.

Oral Answers to Questions

Debate between Jo Gideon and Kevin Hollinrake

Thursday 23rd March 2023 Commons Chamber

[The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)]

Through finance, we are making sure that the Government are supporting UK SMEs through our recovery loan scheme and through the start-up loans scheme, which has provided 101,000 loans and nearly £1 billion. On business support, a network of 38 growth hubs across England provides access to information and advice, and we are removing barriers by supporting SMEs seeking to export through the Export Academy, UK Export Finance, cutting red tape and incentivising investment.

[Jo Gideon]

Businesses and traders in Stoke-on-Trent city centre are supported by the fantastic team at our Hanley business improvement district. This week, with investment from the safer streets fund, they are giving a much-needed facelift to shop fronts in Hope Street, making the gateway route to our city centre more attractive. Does my hon. Friend agree that such initiatives, which make our shopping areas more attractive, are a good investment that encourages business growth locally? Will he join me in congratulating my city centre BID?

[Kevin Hollinrake]

It is a great pleasure to do so. I congratulate my hon. Friend on her work. The money that has been invested in Hope Street will contribute to its being a safer, more welcoming place to visit and shop, which in turn will support the local economy. Regenerating streets such as Hope Street is essential to making our high streets and town centres successful, and I congratulate her on the work she does in this regard.