Taxis and Private Hire Vehicles (Disabled Persons) Bill

Jo Gideon Excerpts

2nd reading
Friday 14th January 2022 Commons Chamber

[Sally-Ann Hart (Hastings and Rye) (Con)]

I welcome this Bill, which has been brought forward by my right hon. and learned Friend the Member for Kenilworth and Southam (Jeremy Wright).

The Bill is to make provision relating to the carrying of disabled persons by taxis and private hire vehicles and would improve access to private transport for disabled people. It will amend sections of the Equality Act 2010 relating to the carriage of disabled people by taxi and private hire vehicles. It aims to address inconsistencies within current legislation and expand the protections currently afforded to wheelchair and assistance dog users to all disabled people, regardless of the vehicle in which they travel.

The Bill will oblige taxi and PHV drivers to accept passengers with a wide range of disabilities who could reasonably travel in that vehicle and stop them from charging extra, or failing to provide reasonable assistance without good reason not to do so. Drivers must make every effort to ensure that the disabled passenger feels comfortable and safe while travelling. This will be beneficial not only to service users but to the wider industry. The Bill will ensure that the hard-working, honest and compassionate taxi and private hire vehicle drivers do not have their reputations tarnished by the small number who do not respect their role as professional drivers. That terminology was used by my hon. Friend the Member for Darlington (Peter Gibson) in his Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Bill.

[Jo Gideon (Stoke-on-Trent Central) (Con)]

My hon. Friend has just acknowledged that the vast majority of taxi drivers and private hire operators are complying and wanting to do the best thing, and I think we would all acknowledge the fantastic support that they provided during the pandemic, for instance. However, they need to be helped to understand what extra facilities they need to provide. Does she agree that the current shortages of taxis and private hire vehicles up and down the country must not be exacerbated by the imposition of onerous requirements? The requirements must be proportionate and we must encourage more people to be disability aware.

[Sally-Ann Hart]

I thank my hon. Friend for raising that issue. The Bill does not request every taxi or private hire vehicle driver to make provision for wheelchair access or other such access for disabled users. It contains measures on those people who do provide such access and are known to do so. That is the important thing. I agree with my hon. Friend: I have some excellent taxi and private hire vehicle drivers in my constituency. I want to highlight in particular all the work undertaken by Chris Vale and his team, including voluntary work, during the lockdowns to help our local communities with food parcels and so forth.

Taxis and wheelchair-accessible private hire vehicles are a vital source of transport for many mobility-impaired and other disabled people, in both urban and rural areas. Disabled people make twice as many journeys in taxis and private hire vehicles each year as non-disabled people, but, as we have heard today, many continue to report discriminatory behaviour on the part of drivers, including outright refusal of service, overcharging, and a failure to provide assistance to enable them to board and travel in reasonable comfort and safety.

Although the Equality Act 2010 provides disabled people with some protection, it applies inconsistently and only with respect to certain disabilities. Currently, in some areas—mainly larger cities—licensed taxis have to be wheelchair accessible. In London, for example, all black cabs are wheelchair accessible. Section 165 of the Equality Act obliges drivers of wheelchair taxis and private hire vehicles to carry wheelchair users, and to provide assistance without an additional charge. Drivers of taxis and designated wheelchair-accessible private hire vehicles have various legal duties; non-compliant drivers are liable to prosecution and fines of up to £1,000, and the driver’s fitness to continue to hold a licence may be reviewed.

There are legal rights for wheelchair users and owners of assistance dogs to use taxis and private hire vehicles. As others have pointed out, many drivers are extremely helpful, but we hear too many stories of disabled people being denied transport or assistance, or being charged extra for their journeys. The Government have said that they support the creation of an inclusive transport network by 2030, enabling disabled people to travel to work or at their leisure easily, confidently, and without additional cost.