(11 years, 6 months ago)
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There is a resource issue. The bulk of the cases the Service Complaints Commissioner is addressing are technical. Although serious for the people making the complaints, the cases are about terms and conditions, pay and so on. We need to address her resources, but we must also consider how she may use them and who else she can call on.
The things we would like to see for the Service Complaints Commissioner are completely compatible with the chain of command. I thank the Minister for his support with the casework issues I have raised with him. When we deal with tough stuff such as this, and the general challenge of defence, it is reassuring that we have a ministerial team that, as well as talking the talk, has walked the walk. The Minister is a former Territorial Army officer for the Royal Anglian Regiment, and his colleagues have distinguished service careers, too. I think he appreciates what needs to happen for us to improve on the good work that has already gone on.
We all owe Dr Sue Atkins a tremendous debt of gratitude for her excellent work in moving this agenda on, day to day, whether speaking at a warrant officers’ conference or in the work she does on these complaints.
My hon. Friend the Member for Canterbury (Mr Brazier), who is not here today, deserves a mention. The way that he dealt with the case of Sergeant Danny Nightingale, getting the balance right between justice and the debt and duty of care that we owe to those—
Order. I remind hon. Members that the case of Danny Nightingale is sub judice and should not be mentioned in this Chamber.
I apologise, Mr Dobbin.
The balance that my hon. Friend struck on those issues, between justice and our duty of care to individuals who serve, and the services that they work in, shows exactly how we should approach these issues.
That was my final point, Mr Dobbin. I thank the hon. Lady for her intervention and for securing today’s debate.