Oral Answers to Questions

Debate between Jim Cunningham and Thérèse Coffey

Thursday 8th March 2018 Commons Chamber

[Mr Jim Cunningham (Coventry South) (Lab)]

T3. In the light of the Secretary of State’s warning to water companies to address public concerns on prices, is he aware of the nine water companies that are committed to the Keep Me Posted campaign to ensure that consumers have the right to choose paper bills and statements?

[Dr Coffey]

Customers can choose to keep paper bills. Water companies, like many other companies, tend to offer a discount if people choose to switch to electronic communication, but I am sure that customers can take this matter up directly through the Consumer Council for Water if it is proving to be a problem.