Asked by: Jessica Toale (Labour - Bournemouth West)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what assessment her Department has made of the potential merits of providing taxi companies and drivers with autism awareness training.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
The Government keeps all policies under review and is aware that neurodiverse people can face inadequate or discriminatory treatment when using taxis and private hire vehicles. We recognise the role of effective training in equipping drivers and operator staff with the knowledge, skills and confidence to support passengers appropriately. The latest best practice guidance for licensing authorities in England confirms our expectation that all drivers undergo training which should include, among other topics, how to engage with people with different communication needs.
The Government continues to consider how to improve the regulation of the sector to enable the provision of safe and accessible services that meet a wide range of passenger needs.
Asked by: Jessica Toale (Labour - Bournemouth West)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps she is taking to ensure public transport is accessible for adults and children who are neurodiverse.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
This Government wants everyone to have access to public transport and is committed to improving services, so they are more inclusive and enable people to travel safely, confidently and with dignity. This includes making sure that all passengers, whether adults or children, can make the journeys that they want and need to make.
As we bring forward bus reform, Great British Railways and a new Passenger Standards Authority, as well producing our vision for the future of transport through the Integrated National Transport Strategy, we will listen carefully to all people and their representatives as we make transport safe, inclusive and accessible for all.