Oral Answers to Questions

Jessica Morden Excerpts
Monday 2nd July 2018

(6 years, 5 months ago)

Commons Chamber
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John Bercow Portrait Mr Speaker
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It is always good to hear from the hon. Lady, but we have already heard from her.

Jessica Morden Portrait Jessica Morden (Newport East) (Lab)
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Constituents who do not have a passport or driving licence, because they do not drive or have no need of one or cannot afford one, cannot use the online verification system and need to be seen in person at a job centre, but there are huge waits for appointments, including for those who urgently need advance payments. What is the Minister doing to tackle that?

Lord Sharma Portrait Alok Sharma
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The hon. Lady knows that advance payments are available if they are required on the day. As for verification, there is a set of criteria that can be applied so that we do not have to go through the verification system. If the hon. Lady has specific cases, she should please bring them to me as I would be happy to look into them.