Asked by: Jen Craft (Labour - Thurrock)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 21 November 2025 to Question 91062, what projects involving the use of AI to create accessible content with regards to British Sign Language have been approved at what level of funding by (a) UK Research & Innovation, (b) Innovate UK, (c) British Technology Investments and (d) the Government Office for Science.
Answered by Kanishka Narayan - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
UK Research and Innovation (UKRI), including Innovate UK, has a portfolio of over £1 billion in AI research and innovation, with a further £1.6 billion allocated across 2026/27 to 2029/30. UKRI’s AI investments build broad, foundational technologies that could extend to BSL applications even when not explicitly stated.
Details of UKRI investments in AI technologies that could be used to create accessible content with regards to British Sign Language (BSL) can be found on GTR, which provides information on all UKRI-funded research and innovation projects. These include an £8.45m investment in SignGPT, which aims to build the first generative predictive transformer for sign language and has direct involvement from Deaf organisations and community partners.
There are currently no projects approved by British Technology Investments and the Government Office for Science.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Department for Education:
To ask the Secretary of State for Education, pursuant to the answer of 2 December 2025 to question 91065, for what identified needs is she considering whether Artificial Intelligence approaches to British Sign Language might form a solution.
Answered by Olivia Bailey - Parliamentary Under-Secretary of State (Department for Education) (Equalities)
The department is currently assessing what artificial intelligence tools have been developed in this space. Once we have assessed the landscape, we will reach out to relevant stakeholders to discuss whether the tools we have identified can solve those problems.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Department for Education:
To ask the Secretary of State for Education, pursuant to the answer of 2 December 2025 to question 91065, what engagement she has undertaken with BSL signers regarding Artificial Intelligence approaches to British Sign Language.
Answered by Olivia Bailey - Parliamentary Under-Secretary of State (Department for Education) (Equalities)
We are currently researching the artificial intelligence tools that are available on the market and what they can provide for users. Once this research has concluded, we will engage with British Sign Language signers which will help inform next steps.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, pursuant to the answer of 24 November 2025 to question 91186, what steps he will take to engage with BSL signers to assess the suitability of products which use Artificial Intelligence approaches to British Sign Language.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is aware of a number of emerging products that use artificial intelligence (AI) to support translation into British Sign Language (BSL). While the Department and its arm’s‑length bodies are not currently developing or deploying such tools, any AI‑enabled BSL product proposed for use in the National Health Service would be subject to the medical device regulatory framework and will be assessed to determine whether it falls with the scope of regulations. These regulations are underpinned by rigorous standards established by bodies including the Medicines and Healthcare products Regulation Agency, the National Institute for Health and Care Excellence, the Health Research Authority, and the Care Quality Commission. These agencies ensure that AI technologies are safe, effective, and cost-effective within healthcare settings.
For any BSL products that use AI, meaningful engagement with BSL signers and Deaf communities is critical. This includes ensuring that proposed products provide a high quality service, meet communication needs identified through the Accessible Information Standard, and reflect the lived experience of BSL users. NHS England continues to work with stakeholders, including BSL users, providers, and representative groups, to improve accessibility and to understand where emerging technologies may safely and effectively support communication.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment he has made for the potential implications for his policies of the BSL Advisory Board report on Health and Social Care, published on 27 November 2025.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
Integrated care boards are responsible for commissioning services to meet the health needs of their local population, which includes responsibility for ensuring that there is adequate provision of British Sign Language (BSL) interpreters to support deaf patients in the community.
We welcome the British Sign Language Advisory Board’s report titled Locked out: Exclusion of deaf and deafblind BSL users from health and social care in the UK. We will carefully consider its recommendations, including how, in the context of our work on the 10-Year Health Plan and reform of adult social care, we can improve the experiences of Deaf people when accessing health and care services and experience of Deaf people.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure greater deaf awareness among frontline NHS staff.
Answered by Karin Smyth - Minister of State (Department of Health and Social Care)
Since 2016, all National Health Service organisations and publicly funded social care providers have been expected to meet the Accessible Information Standard (AIS), which details the approach to supporting the information and communication support needs of people with a disability, impairment, or sensory loss. This includes support for deaf people and ensuring that British Sign Language (BSL) interpreters are provided when needed.
On 30 June 2025, NHS England published a revised AIS to help ensure that the communication needs of people with a disability, impairment, or sensory loss are met in health and care provision.
NHS England revised the AIS e-learning for health module to match the latest version of the standard to support effective implementation. This training module includes specific reference to the needs of deaf people and BSL interpreting.
NHS England is working to support implementation of the AIS with awareness raising, communication and engagement. The intention is to ensure that staff and organisations in the NHS are aware of the AIS and the importance of meeting the information and communication needs of disabled people using services.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps he is taking to prevent financial abuse through the misuse of lasting power of attorney.
Answered by Alex Davies-Jones - Parliamentary Under-Secretary (Ministry of Justice)
When the Office of the Public Guardian (OPG) registers a lasting power of attorney (LPA), it provides attorneys with access to the Mental Capacity Act Code of Practice and supporting guidance which includes information on their legal duties and responsibilities. If someone believes an attorney has breached these duties, they can report it to OPG. Under Section 58 of the Mental Capacity Act 2005, OPG has the power to deal with complaints or representations about the way in which an attorney is exercising their powers. Where necessary, OPG refers cases to the Court of Protection and other agencies such as local authorities or the police.
The Government’s modernising lasting power of attorney project will further increase safeguards. It will strengthen the process for witnessing the donor signing the LPA, introduce identity verification and create a clearer process for objecting to the registration of an LPA, so it can be used by a wider group of people and organisations. Where cases of abuse or misuse still arise, OPG’s existing powers to consider concerns about attorneys’ actions will remain.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps he is taking to increase the powers of the Office of the Public Guardian to investigate abuse of lasting power of attorney.
Answered by Alex Davies-Jones - Parliamentary Under-Secretary (Ministry of Justice)
When the Office of the Public Guardian (OPG) registers a lasting power of attorney (LPA), it provides attorneys with access to the Mental Capacity Act Code of Practice and supporting guidance which includes information on their legal duties and responsibilities. If someone believes an attorney has breached these duties, they can report it to OPG. Under Section 58 of the Mental Capacity Act 2005, OPG has the power to deal with complaints or representations about the way in which an attorney is exercising their powers. Where necessary, OPG refers cases to the Court of Protection and other agencies such as local authorities or the police.
The Government’s modernising lasting power of attorney project will further increase safeguards. It will strengthen the process for witnessing the donor signing the LPA, introduce identity verification and create a clearer process for objecting to the registration of an LPA, so it can be used by a wider group of people and organisations. Where cases of abuse or misuse still arise, OPG’s existing powers to consider concerns about attorneys’ actions will remain.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what assessment he has made of the adequacy of safeguards in the lasting power of attorney process.
Answered by Alex Davies-Jones - Parliamentary Under-Secretary (Ministry of Justice)
When the Office of the Public Guardian (OPG) registers a lasting power of attorney (LPA), it provides attorneys with access to the Mental Capacity Act Code of Practice and supporting guidance which includes information on their legal duties and responsibilities. If someone believes an attorney has breached these duties, they can report it to OPG. Under Section 58 of the Mental Capacity Act 2005, OPG has the power to deal with complaints or representations about the way in which an attorney is exercising their powers. Where necessary, OPG refers cases to the Court of Protection and other agencies such as local authorities or the police.
The Government’s modernising lasting power of attorney project will further increase safeguards. It will strengthen the process for witnessing the donor signing the LPA, introduce identity verification and create a clearer process for objecting to the registration of an LPA, so it can be used by a wider group of people and organisations. Where cases of abuse or misuse still arise, OPG’s existing powers to consider concerns about attorneys’ actions will remain.
Asked by: Jen Craft (Labour - Thurrock)
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, what discussions he has had with Royal Mail on reforming the Universal Service Obligation.
Answered by Blair McDougall - Parliamentary Under Secretary of State (Department for Business and Trade)
Ministers and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider.
Ofcom, as the independent regulator of postal services, has a duty to secure the provision of a financially sustainable and efficient universal postal service that meets the reasonable needs of users and it is permitted to make limited changes to its regulation accordingly.