(1 year, 9 months ago)
Commons ChamberI rise to support this excellent Bill, both as chair of the all-party parliamentary group on veterans and as a veteran myself. I take my hat off to all of our 2 million-plus veterans in the UK for what they give to our society; it is entirely right that we support them as best we can. I commend my hon. Friend the Member for Aberconwy (Robin Millar) for bringing the Bill forward. It is an excellent Bill and I am happy to support it today.
Back in the day, as a new and younger MP, I chaired the Select Committee on the Armed Forces Bill. Members may recall that Lord Lancaster tabled an amendment that the Committee decided not to support. The reason was simple: the MOD asked the Committee to pause so that it could look holistically at the proposal. In complete deference, I say that it is to the full credit of the MOD that it has looked at it; the fact that we are discussing this very Bill on the back of that recommendation is testament to that.
I do not want to cover the Bill itself in too much detail, but we know that there are 12 veterans advisory and pensions committees across the UK: nine in England, one in Scotland, and one each in Northern Ireland and Wales. Their statutory function is to engage at a local level with war pensioners and armed forces compensation scheme recipients, and to make recommendations and representations to Government.
The policy changes in the Bill will provide for VAPCs to be given additional functions in law—that is important. Why is that important? The language in the Social Security Act 1989, which currently underpins this work, is interesting: “engage”, “support”, “represent”, “recommend”, “assist”—it is pretty flowery stuff. My view of VAPCs currently is that they are great organisations—they have good people, are well led and have considerable horse power—but they have no statutory teeth at all. The Bill is about giving VAPCs the statutory teeth they need to be able to provide defined influence—on which more in a minute. At the moment, a whole raft of people in society do great work for our veterans. We have the armed forces champions, VAPCs, fantastic charities, the third sector—the list goes on. I feel strongly that the VAPCs are the right statutory vehicle for taking that forward, and I will explain why and how in due course.
Back in November 2021, the MOD, working closely with the Office for Veterans’ Affairs, provided VAPCs with new non-statutory supplementary terms of reference. That has been looked at over the past 12 months, and the decision has been made to widen those statutory functions and enable matters in the TORs to be set out in secondary legislation. This is about giving the VAPCs teeth. Why are we doing this? It is to better serve the needs of veterans and to better reflect modern-day concerns of the veteran community. Again, that is really important. Is it good that we are doing this? Absolutely, yes.
Clause 1 creates a new enabling power for the Secretary of State to make regulations establishing VAPCs for the specified areas—yes. Clause 2 repeals section 25 of the Social Security Act 1989 to make those consequential amendments in law—yes. Clause 3 is about the time period over which that will be enacted. In my view, it needs to be as soon as possible, and I urge the Minister to push the Bill through as quickly as possible.
Here is the issue: why are we doing this? Why is there a requirement for more powers in law? There is a simple reason, which I will explain. Over the past three months, the all-party parliamentary group on veterans has been running an unprecedented nationwide survey into the experience of our veterans when claiming compensation, war pensions or financial support from Veterans UK. There is no question that the majority of our 2 million veterans in the UK live happily and successfully and have fulfilling lives. But anecdotally, the APPG has been presented over many months with evidence that the experiences of individuals when dealing with Veterans UK are not always positive. The claims process right now is deemed to be too confrontational, too bureaucratic and too antiquated, and it takes too long. It may be that greater scrutiny is needed for that most important task.
In terms of trends, we know that Veterans UK has been under-invested in for years. Some staff may still be working from home, decisions take too long, calls take too long to answer, and the migration from paper records to digitisation has been too protracted. We also know that some veterans remain on a knife edge, with the prolonged, impending nature of life and death outcomes. How is Veterans UK governed? At a superficial level, the levers needed for making the changes that we think are necessary already exist in the MOD. The simple reason is that Veterans UK sits under the MOD. It forms part of Defence Business Services, and therefore the authority for its core outputs does, should and must come from good command and control within the MOD.
Again, why is that? Let us take the brief example of Corporal retired John Smith—we all have a Corporal retired John Smith in our constituencies. Having experienced an issue with Veterans UK, and exhausted his own personal options for redress, he might write to his MP. The MP writes in due course to the Minister—he is sat in his place—but the Minister then writes directly to Veterans UK for the answer. Given that there is currently no independent body dealing with grievances or challenges, Veterans UK today is both judge and jury, and effectively marks its own homework. That is not acceptable.
I have yet to meet the Minister—I will do so next week—but let me give a fleeting insight into what the survey told us. It is a cross-party survey—each of the four co-chairs is from a different party—and it received more than 1,000 responses. The headline statistics are that 76% of the veterans and personnel surveyed would rate their overall experience of claiming compensation through Veterans UK as “poor” or “very poor”, compared with just 6% rating it “good” or “very good”. Likewise, 77% of veterans and personnel rate the communication they received while awaiting the results of the application as “poor” or “very poor”, compared with 6.5% rating it “good” or “very good”. One respondent said:
“Veterans UK make it so difficult for all veterans and you feel like a criminal, there’s no compassion whatsoever.”
That is not acceptable, so we have work to do.
So what? The purpose of the survey is not to situate the estimate, but to generate the evidence needed for further scrutiny. We have now done that. I have some questions for the Minister. Does Veterans UK require a formal structural review or a dedicated delivery board? How do we know that Veterans UK is governed appropriately and whether our veterans are given the best deal? Those questions need to be answered.
To come back to the VAPCs Bill, in my view a ready solution may now exist for providing oversight to Veterans UK if that is deemed necessary. Although service charities such as SSAFA, Cobseo, the Royal British Legion and Help for Heroes, along with the new veterans commissioners, all play their part in supporting our veterans, the more formalised body of the veterans advisory and pension committees could offer that statutory solution. I again commend my hon. Friend the Member for Aberconwy for bringing forward the VAPCs Bill, which will release VAPCs from some of their legal constraints so that they can be more adaptive and innovative in working with veterans.
On the back of the Bill, the VAPCs—a significantly untapped resource—might be able to reshape the extant relationship with the Office for Veterans’ Affairs to add value. They could be given the formal task of holding Veterans UK to account by providing an ombudsman or assurance-type entity. Equally, they could be given formal oversight for decisions that become subject to challenge or independent adjudication.
I think it is so important that this Bill goes through, and I applaud my hon. Friend the Member for Aberconwy (Robin Millar) for his work on it. I have done a lot of work with local organisations in my constituency of Watford. Does my hon. Friend the Member for Bracknell (James Sunderland) agree that everyone who works to support veterans deserve a lot of credit, given that so much of that work is done voluntarily? If there is the opportunity through the Bill to create a statutory body, that is fantastic. We should applaud everyone who is so supportive of veterans now, who has been in the past and who will be in the future.
My hon. Friend is absolutely right. So many people in our fantastic communities across the UK are doing great work in support of our veterans, but of course we can do it better. In my view, giving VAPCs a statutory responsibility and role could be just what we need.
I will wrap up very quickly. This timely Bill, which frees VAPCs from statutory control and limitations, offers a potentially fantastic framework for enhancing their role and outputs to the benefit of all our veterans.
(3 years, 10 months ago)
Public Bill CommitteesQ
Mike Fake: I think the diversification strategy is important. It is great to see the national telecoms centre proposal and the £250 million for research and development. One concern is whether that will be enough. Listening to earlier parts of the hearing last week, BT said that they it invests £500 million per annum and Huawei has a revenue of probably $120 billion per year. Sorry, did I say, “million”? I meant billion. What do they invest in research and development? Probably $2 billion a year. The opportunity I see is that we have a short-term focus for network equipment manufacturers to replace high-risk vendor equipment, but it will be difficult in that period for other new entrants to get their share.
The opportunity is to foster new entrants in technologies in the UK telecoms supply chain, and to leverage innovative solutions for manufacturing scale in the UK. Another issue is that there is a lot of focus on the radio access part of 5G, but that is only one small part of the network. There is optical fibre connectivity from the masts, and transport to the network’s core: that is critical to the network’s security and performance.
Helen Duncan: When I started my career, the industry was dominated by big names such as STC, Plessey, GEC and Racal. They all received funding from defence organisations such as the Royal Signals and Radar Establishment at Malvern. They used a lot of the spin-offs from that technology to develop their telecoms capability. That all ceased in the 1990s after the Berlin wall came down and cost-plus was abolished and so on. It is significant that independent industry research shrank in those times. We are now, at last, seeing a bit of stimulation going back into British industry thanks to the catapults, like Andy Sellars’, and this could be an opportunity, if not to return to those days, to put some investment in and to develop the talents we have in this country.
Dr Cleevely: The Bill is a great opportunity, as the other speakers have said. In technical jargon, it is a necessary but not sufficient condition. It does provide some great opportunities. I am an investor and have created a number of British companies of which, like you, I am very proud. We do, however, need to think carefully about how the market actually works. A number of speakers before us talked about the way in which the number of suppliers has come down in this business. We need to be careful in thinking about how we intervene to set the rules of the game and to encourage certain kinds of behaviour. I am very familiar with one example that relates not only to Government but also to large corporates: the notion that you go through a procurement department that is forcing you down on price, and it does not have the notion of innovation as one of its key performance indicators. The notion of innovation, on the other hand, is built into a lot of the systems that are employed in other countries, primarily the United States, as a way of evaluating whether a technology should be procured or not. We need to think rather more carefully about how we foster that development and growth of smaller companies into larger companies, particularly with this view about innovation.
For example, Ofcom is an economic regulator—one of 11 or so economic regulators in the UK. It has always, below the radar, treated innovation as one of the things it ought to be fostering. I would suggest, for example, that alongside the consideration of this Bill, we think about how we push innovation rather more firmly and put some money behind it in terms of procurement.
Q
Mike Fake: Obviously, we have got two things to do here. We need to replace the existing vendors’ equipment, but in parallel, if we can invest in the UK supply chain—we have a very healthy supply chain in the sense that there are a lot of companies which provide optical components and subsystems into the equipment manufacturers. We need to do both things at once. We need to swap out the equipment, and also invest in the new companies coming up, so that in the future we can have a much more future-proof, innovative, secure and leading network.
Pushing the timescales forward, we have to recognise that in the short term we are going to be stuck with two alternative vendors that we need to swap out, but if we can invest in the up-and-coming, innovative, small SMEs and really foster those, as the previous speakers have said, I think we have got a real opportunity to change things and to have a world-leading, British, high-UK content network moving forward.
Q
Doug Brake: That is absolutely right. This is a long-term effort. I worry about some who tout ORAN as something of a silver bullet that we can make a quick transition to, that it is a flash cut for existing equipment providers to an open RAN sort of system—a more modular and diverse ecosystem. It is something that is going to take a number of years. I honestly worry that it is late for ORAN to be incorporated into 5G, at least on a broad scale. For greenfield networks, it is a different story and it might make sense to go with these open and modular systems from the get-go.
I worry that this is much more a conversation about putting in the tools, resources, testing facilities, the labs, R&D, et cetera, to put us on a path for years down the road so that this becomes the industry standard. I do think, absolutely, that this is the time to be looking at those early stage investments to be driving further and, frankly, looking down the road to 6G, to be able to put in place the policies and efforts to transition the industry to this more diverse future, and put those in place now for years to come.
Q
Doug Brake: I worry that sometimes 5G is conceptualised as a singular technology or a singular thing. It is not a monolith; there are a number of different component technologies and a number of different flavours. Depending on whether you are doing a fully 5G network, a stand-alone network or a non-stand-alone network, it is a very different sort of system. There are also a lot of differences between what spectrum is used to deploy the network—if you are using low-band, mid-band or high-band spectrum or a combination of all three. It is hard to answer that question in generalities.
A number of different component technologies and architectures will be rolled out over time. At a high level, the real advantage of 5G compared with 4G is in its flexibility. It is able to tailor its connectivity to a number of different applications’ needs. It can offer extremely high throughput and much faster speeds. It is very reliable, with very low latency. For example, if you want to stream a football match while travelling on a train, it can do that quite well, or quite a bit better than LTE and 4G today. At the same time, you can also change very obscure technical parameters to make for simple communications that require very little battery on the device side to be able to communicate. If you want to have massive deployments of sensors for smart agriculture, or something like that, that have battery life in the order of decades, it can do that. The hallmark is its flexibility.
Given that flexibility, it is anticipated that 5G is going to be much more deeply integrated within the economy and trade sectors, and will be a key tool to boost productivity. There is an important hope that we see a broad deployment, not just in urban areas but in rural areas. Again, I go back to that note on differences depending on the spectrum that is used to deploy—unless it is of interest, I do not want to get too bogged down in the details, but there are real differences in what we would expect to see deployed in urban versus rural areas. But, again, we would also expect to see very different use cases in those areas. Admittedly, there will likely be a performance difference between urban areas and more rural areas. But at the same time, like I said, the use cases look very different—you are not likely to have massive crowds of people all looking to share video from a stadium or something like that in rural areas. There will be a real difference in the roll-out, but I worry that sometimes the challenges with that have been overstated.