Oral Answers to Questions

James Cleverly Excerpts

Thursday 14th February 2019 Commons Chamber

[Mr Speaker]

Order. I must say to the hon. Member for Kingston upon Hull East (Karl Turner) that only last week I informed an audience, prospectively, of 30 million American radio listeners of his penchant for shouting noisily from a sedentary position most days of the week, so he may have a new fan base in the United States.

[James Cleverly (Braintree) (Con)]

4. What funds he has made available for the repair of local roads.

[The Minister of State, Department for Transport (Jesse Norman)]

My hon. Friend is a great campaigner on this issue. He will be aware that the Department is spending more than £6.6 billion to improve local roads through local highway authority work, including £420 million most recently, much of which is available to be spent in his constituency.

[James Cleverly]

I thank my hon. Friend for that answer. He knows, because I have lobbied him relentlessly, that we are bidding for funding from the second road investment strategy for the A120 in my constituency, but there are other roads in my constituency, including the A131 and a number of local roads. I welcome the announcement of the money. What advice can he give me on how to ensure that I grab some of it for my lovely constituency?

Seaborne Freight

James Cleverly Excerpts

Monday 11th February 2019 Commons Chamber

[Chris Grayling]

The hon. and learned Lady was not listening a moment ago when I answered that very same question from the Chair of the Select Committee. I said that the thing that prompted the move was a change to the assumptions on the levels and length of disruption that might arise in a no-deal Brexit scenario.

[James Cleverly (Braintree) (Con)]

Part of the criticism that my right hon. Friend’s Department has received has arisen because Seaborne Freight was seen as a company that had no track record in shipping. We now know that Arklow was the company behind Seaborne Freight, and it had a huge amount of experience in shipping. What more can be done, in terms of no-deal preparations and more broadly, to ensure that when new start-up companies that are backed by well-established companies present themselves to Government the House can understand the relationship between those start-ups and the companies backing them?

[Chris Grayling]

We always have to take steps to be careful about commercial confidentiality, particularly when a company is in a complex negotiation, as was the case in this situation in respect of new ships. I was clear to the House when I spoke a few weeks ago that Seaborne Freight had substantial backers. It is really important that when Ministers stand up and say, “Look, we know they have substantial backers”, the House does not disbelieve that, because actually it has proved to be true.

Delay Repay: Great Eastern Main Line

James Cleverly Excerpts

Wednesday 30th January 2019 Commons Chamber

[James Cleverly (Braintree) (Con)]

I congratulate my hon. Friend the Member for Colchester (Will Quince) on securing this debate on a perennial concern for my constituents.

I have lost count of the number of times I have received contact, through social media, email and written correspondence, from my commuters about the Braintree branch line to Liverpool Street. Even from the start of this year, my private office has been inundated with correspondence about the service—the lack of service and the delays to services—my commuters receive. Braintree, the town after which my constituency is named, is the last station on a branch line. This debate is rightly about the introduction of Delay Replay, but my hon. Friend is completely right that ideally we want a situation where my constituents and commuters do not have to rely on repayment or compensation for delayed services. What they really want are regular and reliable services.

All of us who use the railway line understand that, as a branch line service, we have a limited number of trains at our disposal—typically about a train an hour. It is therefore so very important that reliability is at the forefront of the train operating company’s priorities. If a train is delayed or cancelled, my constituents are presented with a tough choice: find some means of transporting themselves to Witham, which is where the branch line joins the main line; go into town to Chelmsford for the availability of car parking spaces; or phone work to make their apologies and excuses. That is not a decision that anyone would wish to have regularly forced upon them.

My constituents want to know that, when they turn up at the station, the train that is meant to depart at a certain time will depart at that time and get them to work on time. I have heard anecdotal reports of a number of people losing their jobs or being refused job opportunities because they are unable to get the reliability they need in their working lives—a direct result of the unreliability of the service on my branch line.

[Will Quince]

I have heard similar anecdotal cases. We must not forget that people do not just have issues getting to work; they need to get home, too. A lot of people have childcare providers. If parents are not back by a particular time, there is a real issue. People are in effect having to make a choice about whether they take a job that involves commuting into London. That affects our economy, and it affects people’s personal, social and family lives. Does my hon. Friend agree that that is not acceptable?

[James Cleverly]

My hon. Friend is absolutely right. Work-life balance is very important. We recognise that commercial activity underpins the funding of public services—that is key—but life balance is also really important. My hon. Friend is the father of two lovely little girls, and I know that he is very proud of them. All of us want to be able to make a commitment to our families, but that is detrimentally affected when services are cancelled and delayed.

[Giles Watling (Clacton) (Con)]

We suffer in Clacton, too, as we are at the end of the line, as my hon. Friend knows. I have a very large number of letters in my mailbox about cancellations and delays. That also happens at weekends—some of my constituents work at weekends—and we have many replacement bus services. That must be dealt with, too. We must have a good weekend service for people who travel not only for work but for leisure activities.

[James Cleverly]

My hon. Friend is absolutely right.

My hon. Friend the Member for Colchester rightly focused on Delay Repay, and I echo his calls. I will not repeat the requests he made of the Minister—from where I am standing, I can see the copious notes that the Minister has written, so I know he has made a note of that point. There are other things that I would like him to consider. I wrote to him recently about this issue, and he assured me that I will have a reply in good time. I will not chase him on that, because I know that mine is not the only correspondence he has received about this issue.

On encouraging people to use more environmentally friendly modes of transport, I find it difficult to have a meaningful conversation with my constituents about leaving their cars behind. It is very difficult for me to persuade even people who live in Braintree, who have the best opportunity to step away from the internal combustion engine, because their immediate response is, “Well, James, I have to rely on my car because I cannot rely on the trains.” The lack of reliability therefore has an impact not just on train services, but on more environmentally friendly modes of transport.

One of the issues that I brought up with Greater Anglia and that is linked to Delay Repay is the importance of speedy and accurate communications when things go wrong. Everybody is frustrated if a train is delayed or cancelled, but there is perhaps nothing more frustrating than waiting at the station not knowing whether the train is delayed and not having enough facts to make choices about credible alternative methods of transport.

When trains are delayed, my constituents must decide whether to walk back to their house to get their car to drive to another station and to park there, or whether to make alternative arrangements and change their childcare. If they decide to get in their car and move, there is little more frustrating than seeing the train that they could have been on pull out. Communication is therefore key.

[Vicky Ford]

I want to reinforce my hon. Friend’s point. The national rail passenger survey results have just been published, and the satisfaction of our railway users has dropped significantly. They are particularly dissatisfied with the information and complaints process. Some 48%—nearly one in every two passengers—report that they are dissatisfied with how information and complaints are dealt with. I back my hon. Friend up on this. Minister, we have to get clearer information to passengers. There is no excuse not to; that really could make a difference.

[James Cleverly]

My hon. Friend is absolutely right.

The final point that I want to make is that my commuters—I am sure this is true of all commuters across the region—are not unreasonable people. They are pragmatic. They understand that the rolling stock is old and is in the process of being replaced. They recognise that the route into London is going through a refurbishment and upgrade programme, which causes disruptions. Even though they pay the same amount of money for their season ticket as people on the main line, they recognise that they are on a branch line, which has certain disadvantages. They are sensible, pragmatic, reasonable people. That said, their patience is not an ever-filling well. When I hosted a public meeting last spring, the passion—I will put it no stronger than that—of my commuters and their desire to see the service and the communication improved and to see Delay Repay introduced in a timely manner cannot be overstated.

I have no doubt that the Minister has heard the concerns of colleagues representing this area, and he knows what we want first and foremost, but I hope that, if he can get a resolution on Delay Repay, he will then turn his mind to other enduring challenges, such as improving communication and wi-fi.

[Giles Watling]

On communication, it is all very well having Delay Repay—it is good to have it being communicated to passengers—but when Delay Repay 15 is introduced, it must be splashed widely so that everybody knows how to use it and that it is there. Surely that is the point.

[James Cleverly]

Yes, indeed; it would be good news, and I would strongly urge both the Department and the train operating company to be very vocal if we get it introduced in a timely manner, because it would be welcomed.

Oral Answers to Questions

James Cleverly Excerpts

Thursday 11th October 2018 Commons Chamber

[Chris Grayling]

This is a bit of a groundhog day, because every time we hear SNP Members talking about the finances of Scotland, if Barnett works in their favour, they are happy to say that they insist on having Barnett, but if they want more than that, they say Barnett is not good enough. They cannot have it both ways.

[James Cleverly (Braintree) (Con)]

2. What steps his Department is taking to reduce congestion on the A120.

[The Parliamentary Under-Secretary of State for Transport (Jesse Norman)]

As my hon. Friend will know, the Department has provided up to £4 million of funding to Essex County Council to support the development of proposals for improvements to the A120 between Braintree and Colchester. The council consulted on options last year and announced its favoured route in June 2018. My Department is now considering whether or not to include the scheme in the next road investment strategy, which will be published next year.

[James Cleverly]

The Minister will be aware that the A120 around Braintree is a road so heavily and regularly congested that my constituents regularly cut through Braintree to bypass the bypass. We welcome the money for the preferred route option, but will the Minister ensure that he will also consider any interim measure to relieve congestion?

[Jesse Norman]

Aware, Mr Speaker? How could I not be aware? My hon. Friend has been indefatigable; in fact, few parliamentarians in any Parliament could have matched his energy and zeal in pressing the case for the A120. He has been terrier-like in his lobbying, and he can take it from me that the Minister has been duly terrierised.

Monarch Airlines

James Cleverly Excerpts

Monday 9th October 2017 Commons Chamber

[Chris Grayling]

As the hon. Lady will know, there are statutory provisions for when businesses go into administration, because they tend not to be able to consult employees about redundancy. It falls to us to try to sort them out, and that is what we will seek to do. There are statutory provisions for compensation for people in these circumstances, but my hope is that the financial impact on them will be limited, given the number of companies looking to recruit as quickly as possible.

[James Cleverly (Braintree) (Con)]

Although the distance between Stansted, my local regional airport, and Luton, which is Monarch’s home airport, is relatively small, some people will be displaced much further afield. What plans has the Department put in place to ensure that those who are displaced during the recovery phase can get back to their most local home airport?

[Chris Grayling]

That will become a particular issue this week. We have brought 80,000 people back, but there are still about 30,000 left. We have emptier planes this week and greater consolidation of planes. We have 747s operating, and clearly a 747 replacing a short-haul Monarch aircraft leaves a gap for seats, so we are bringing flights together and more people will arrive back at a different airport. There will be a coach waiting for them that will take them straight back to their original airport, and the airports are making special arrangements on carpark access and fees to ensure that people do not lose out as a result. The CAA is managing a big bus operation and those people will get back to the place where they started.

Rail Infrastructure (Train Operating Companies)

James Cleverly Excerpts

Tuesday 6th December 2016 Commons Chamber

[Chris Grayling]

It could just be that we have had some tentative steps in this direction that have shown early signs of promise and that we think we should pursue much more seriously—it could just be that.

[James Cleverly (Braintree) (Con)]

Commuters on the Braintree to Liverpool Street line suffer cancellations and delays far too regularly. I welcome the commitment to new rolling stock under the new franchise, but does my right hon. Friend agree that the bringing together of the TOCs and Network Rail will mean that there can be no excuses, be they about rolling stock, signalling or points, to further delay the commuters in my constituency?

[Chris Grayling]

I agree; what the public want is to know that someone is in charge. The aim of all this is to ensure that someone is in charge. Things will go wrong and there will be problems—that is unavoidable in a congested rail system—but we all want to know that there is a joined-up team trying to solve them. Of course, I hope that the new trains on my hon. Friend’s network, once they arrive and have bedded in, will deliver much better reliability than the existing ones.