Post Office Redress and Funding

Debate between Jacob Collier and Gareth Thomas

Wednesday 18th December 2024 Commons Chamber

[Gareth Thomas]

The hon. Gentleman makes a perfectly reasonable point—it is something I feel acutely. I have met a number of the sub-postmasters who used the Capture software and were treated very badly as a result by the Post Office, so I am acutely conscious of our collective responsibility to those individuals and their families. Some of the sub-postmasters who used Capture software have already passed away, which only underlines the points he and I have made. I can assure the House that we will work at pace. We are working with the Post Office, and have asked the organisation to go through its records so that we can identify, inasmuch as we can, how many people were potentially victims of Capture. We are also supporting the work of the Criminal Cases Review Commission in looking at whether convictions are safe.

[Jacob Collier (Burton and Uttoxeter) (Lab)]

The devastating case of Susan Cain, the mother of my constituent Zoe Stokes, highlights the profound human cost of this scandal. Susan, who ran the post office in Hampton in Arden, was falsely accused of theft, and forced to sell her business and home in order to repay £25,000 to avoid prison. Tragically, she later died from emphysema, which medical evidence links to the immense stress that was caused by these false allegations. Despite her exoneration, her family have been offered just 40% of their claim, with the Post Office refusing to accept responsibility for her illness. What steps is the Minister taking to ensure that the compensation programme for families like Zoe’s is fair and transparent, and fully accounts for the harm caused by this scandal?

[Gareth Thomas]

I commend my hon. Friend for championing the cause of the family of a sub-postmaster in his constituency. He will forgive me if I do not know the exact compensation scheme that his constituent applied to. However, in general, independent elements are built into each of the compensation schemes to try to ensure that as fair a sum of redress as possible is offered. On the Horizon shortfall scheme in particular, in September we committed to setting up an independent appeals process, and I hope to have more information for the House early next year. We are determined to establish that process to provide a further independent element for that particular scheme.