(6 years, 5 months ago)
Commons ChamberUniversal credit is already operating in 24 jobcentres across Wales, with a further two scheduled to roll out this month. The number of people receiving universal credit in Wales is over 44,000, and 36% of these are in employment. Wales jobcentres are in the latter part of the roll-out schedule, with full roll-out to be completed by the end of this year.
I thank the Minister for that answer. Early indications show that there are huge problems in implementing universal credit, with the Flintshire citizens advice bureau, for example, receiving 340 new cases—serious cases. What is he doing to make sure that our hard-pressed citizens advice bureaux are not overwhelmed when universal credit is fully implemented?
It is important to recognise that universal credit is a transformational benefits system that is working to get people back into work. The recent employment figures, showing that employment in Wales is up by 5,000, are a significant step, but the issues that the hon. Gentleman raises are exactly why we have been careful. We have made significant changes as we have carefully rolled out the project.
(6 years, 7 months ago)
Commons ChamberWe have been taking time to roll out universal credit and have responded to some of the needs and suggestions put forward, which is why people now get two weeks’ extra housing benefit, but I would add that not every council has used its discretionary payments for housing.
If universal credit is such a good thing, why is the Minister’s Government denying some Welsh-speaking people the right to apply for it?
I have already written to my colleagues in the Department for Work and Pensions about this because I recognise the importance of claimants being able to access the service in the Welsh language. That is exactly why the roll-out has been delayed in areas with a high proportion of people who speak Welsh. In addition, Welsh speakers can access some services via a freephone line.