Debates between Hilary Benn and Nick Fletcher during the 2019 Parliament

Higher Education Students: Statutory Duty of Care

Debate between Hilary Benn and Nick Fletcher
Monday 5th June 2023

(10 months, 4 weeks ago)

Westminster Hall
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Nick Fletcher Portrait Nick Fletcher
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I could not agree more, and Members will hear more of my thoughts on that.

Returning to the survey, parents and guardians were equally disappointed, with 79% stating that they disagreed or strongly disagreed that the current mental health support for university students is adequate. A large percentage also thought that if their child were showing signs of mental health issues, the university would be in contact. We will learn later that that is not always the case.

Hilary Benn Portrait Hilary Benn (Leeds Central) (Lab)
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Does the hon. Gentleman agree that when a student at university attempts suicide their parents should be told? I find it inexplicable that that is currently not the case. Secondly, I understand that Universities UK has drawn up suicide prevention guidelines, which the vice-chancellor of Bristol was talking about this morning. Does the hon. Gentleman agree that, as an interim measure, those should be made compulsory for universities, rather than optional?

Nick Fletcher Portrait Nick Fletcher
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On the right hon. Gentleman’s point about not contacting parents, I believe that some universities cite GDPR as an issue. In my experience, safeguarding always overrides GDPR, so that is definitely something we need to look at. I will speak later about the guidance, but I thank the right hon. Gentleman for his contribution.

Overall, the survey showed that support for students varies significantly across the 200-plus universities and higher education settings. Both students and parents expect better. I have heard terrible stories, including of students being told by email that they are being asked to leave their university; zero marks being given without explanation and with no one available to talk to immediately; emergency contact numbers not being called in times of crisis, as the right hon. Gentleman just mentioned; deaths being announced before family members can tell their wider family; universities deleting student records in advance of any coroner’s inquest; data protection laws being used wrongly so as not to tell parents; and a general lack of training. Given that students are paying £9,000 a year to universities, is that acceptable?