Oral Answers to Questions Debate
Full Debate: Read Full DebateHenry Smith
Main Page: Henry Smith (Conservative - Crawley)Department Debates - View all Henry Smith's debates with the Department for Environment, Food and Rural Affairs
(6 years, 5 months ago)
Commons ChamberCustomers can choose to keep paper bills. Water companies, like many other companies, tend to offer a discount if people choose to switch to electronic communication, but I am sure that customers can take this matter up directly through the Consumer Council for Water if it is proving to be a problem.
Officials have been in regular touch with the water companies, and on Tuesday, I convened a meeting of water company chief executives, Ofwat and Water UK. As I announced to the House, I have asked Ofwat to undertake a review to look into the practices that happened.