Henry Smith
Main Page: Henry Smith (Conservative - Crawley)Department Debates - View all Henry Smith's debates with the Home Office
(10 years, 6 months ago)
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Mrs May
Yes, there have been changes in the way the Passport Office operates. The Passport Office has been operating efficiently and effectively in dealing with people’s applications since those changes were made. We now have a period of higher demand than we have seen for 12 years. That high demand is now being addressed by a number of steps that have been taken, but we will look at how the Passport Office should operate more efficiently in the future to ensure that it offers the best possible service.
Henry Smith (Crawley) (Con)
I would like to thank HMPO staff for helping me to assist my constituents—the handful who have come to me. Interestingly, one of them said that the reason they applied for a passport was that, for the first time since 2008, they could afford to go on a foreign holiday. Does the Home Secretary acknowledge that part of the increased demand is down to a better economic environment?
Mrs May
In the current, improved economic environment, I am pleased that people feel able to go on holiday when they have perhaps been unable to do so previously. However, I am also conscious that there will be people who have sent in their renewal applications and are concerned about whether they will be able to do exactly what my hon. Friend says his constituents want to do. That is why I have put forward these measures, which HMPO will be putting in place, in addition to those it has already put in place.