Helen Jones
Main Page: Helen Jones (Labour - Warrington North)Department Debates - View all Helen Jones's debates with the Department for Work and Pensions
(9 years, 10 months ago)
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Rachel Reeves
I totally agree with my hon. Friend. Of course, these remarks are from the Government’s own report. In our constituencies we all see people who are so desperate that they have to queue at food banks to be able to feed themselves and their families. That is not something that should be happening in 21st century Britain.
Helen Jones (Warrington North) (Lab)
Is my hon. Friend aware that when I asked how many people in my constituency had been waiting more than six months or three months for medical assessments for personal independence payments, the Government told me that the figures were not available. In other words, they are not only incompetent; they do not know how incompetent they are!
Rachel Reeves
My hon. Friend puts it very succinctly, and I am coming on to some of the examples we have all heard about from our constituency surgeries.
What we here must take care to do and what this Government have now totally failed to do is to remember the human impact, often on people in vulnerable circumstances, of this catalogue of chaos. Behind the bureaucratic language and spreadsheets showing backlogs and overspends are people in need who are being let down and mistreated, and taxpayers who can ill afford the mismanagement and waste of their money. Let me provide just a few examples that I am sure will be familiar to Members of all parties from our constituency surgeries.
In February, a woman came to my surgery in a state of desperation. Her husband had suffered a stroke the previous year, rendering him unfit for work. He applied for the personal independence payment and employment and support allowance, but a month after making the application, they were still waiting just to get their Atos assessment. She had given up work to look after her husband, but because they had not had their decision on PIP, she could not apply for carer’s allowance. They were so short of money that I referred them to one of the food banks. Both had worked for many years and paid into the system, but when they needed support, it was not there for them. In March this year, the husband died. His Atos appointment letter had never come. His wife, now a widow, had been made unwell by all the stress of this experience. She applied for ESA, but she has heard nothing.