Rail Services (West Kent)
Helen Grant Excerpts(13 years, 11 months ago)
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Sir John Stanley
I am grateful to my hon. Friend, who rightly anticipates my final point.
Mrs Helen Grant (Maidstone and The Weald) (Con)
My constituents in Maidstone and The Weald are certainly suffering from the same appalling service outlined by my right hon. Friend: delays, overcrowding, wrong information on websites, lack of toilets, dirty rolling stock, lack of a City of London service, exorbitant rail fares—the list goes on. Does he agree that Kent commuters are feeling very let down and used and abused, and that urgent action is needed?
Sir John Stanley
I wholeheartedly endorse everything that my hon. Friend said. I come now to my final point, which is on penalties.