Asked by: Harriet Harman (Labour - Camberwell and Peckham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, pursuant to the answer of 21 March 2024 to Question 18951 on Crown Court: Snaresbrook, to what proportion of email correspondence Snaresbrook Crown Court responds within five-working days of receipt.
Answered by Mike Freer - Parliamentary Under-Secretary (Ministry of Justice)
We do not hold the information requested regarding what proportion of email correspondence is responded to within five-working days of receipts at Snaresbrook Crown Court. HMCTS does not collect data on response times.
Asked by: Harriet Harman (Labour - Camberwell and Peckham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, whether Snaresbrook Crown Court has customer service targets for dealing with (a) incoming calls and (b) written correspondence.
Answered by Mike Freer - Parliamentary Under-Secretary (Ministry of Justice)
Snaresbrook Crown Court aims to respond to email correspondence within five-working days of receipt, but have no other local targets in place.