Rural Phone and Broadband Connectivity Debate

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Guy Opperman

Main Page: Guy Opperman (Conservative - Hexham)

Rural Phone and Broadband Connectivity

Guy Opperman Excerpts
Tuesday 3rd February 2015

(9 years, 9 months ago)

Commons Chamber
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Guy Opperman Portrait Guy Opperman (Hexham) (Con)
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Does my hon. Friend agree that we need a change of emphasis from the Government? Instead of improving broadband quality for those who have some broadband—which, by and large, is their current policy, on a value-for-money basis—should they not focus primarily on areas with no broadband, so that real progress can be made?

Jesse Norman Portrait Jesse Norman
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I am not sure that my hon. Friend’s characterisation of the Government’s policy is correct, although that may be its effect. However, the principle of addressing the needs of people who have no digital connectivity is absolutely right, and is a crucial feature of the debate and of my argument.

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Lord Benyon Portrait Richard Benyon
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That is frustrating—I entirely understand my right hon. Friend’s concerns.

I had the pleasure of being the Minister responsible for national parks and areas of outstanding natural beauty. Nobody feels more strongly about landscape than I do, but our planning policy is still restrictive. There is a phrase that I find myself using too much in politics: “The squeaky door gets the oil.” Often, when there is a proposal by a mobile phone company to put up or raise a mast to achieve more coverage, there is a lot of noise from a small number of people. The silent majority who just want a better mobile phone signal are not heard. It is important that we listen to the silent majority.

Guy Opperman Portrait Guy Opperman
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Will my hon. Friend give way?

Lord Benyon Portrait Richard Benyon
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If my hon. Friend will forgive me, I will not because other hon. Members want to speak.

At least two mobile phone masts in my constituency are designed as pine trees. I am not a great fan of pine trees and the masts do not look like pine trees to me, but they work perfectly. That is a solution for those who believe landscapes will be abused by the presence of masts. I urge mobile phone companies to develop more fake pine trees of that nature.

Regulations on renting land for masts and on repairing and upgrading those masts have not been meaningfully updated since 1984. The industry suffers from much higher rents. My hon. Friend the Member for Cities of London and Westminster (Mark Field) made a good point about urban mobile phone signals, and that is one of the reasons for his problem. In Madrid, there are two thirds or at least half as many more masts than there are in London, one of the most important cities in the world. We can understand why his constituents are frustrated. My question—it is perhaps rather philosophical than an attempt to elicit views from the Front Benchers about the election—is on whether we should be looking at mobile phone delivery much more as a utility. My fellow members of the Country Landowners Association might not thank me for saying this, but it could be an opportunity, because that might dictate a different type of rent.

The electronics communication code needs amending, and amendments to the Infrastructure Bill tabled to introduce the new code were withdrawn. I hope the Minister updates us on the code.

I want to draw hon. Members’ attention to a remarkable Vodafone project in west Berkshire, in the village of East Garston up in the Lambourn valley. I hosted an event and I am really pleased the Minister came and made an excellent speech. There are pilots around the country and that was an opportunity for him to show off his new beard, which we all welcome. In rural locations, networks can struggle to deliver coverage by traditional means, but it can be done through small technologies. In that case, a community of 450 people in a not spot have been provided with a signal from a church steeple. The Vodafone project was delivered not through a top-down statist approach, but through a local provider working with a community. It was a joy to see the first of those Vodafone pilots. It is now one of 100 schemes throughout the country. We have heard of a similar scheme in north Norfolk that has transformed the tourism potential of the area. That is a key area of delivery for the tourism industry.

I would love to spend more time talking about broadband connectivity. We in west Berkshire look forward to ensuring that 95% of Berkshire is covered by 2017. Our focus is now on the final 5%. I believe my local authority will make an announcement in the next few days which will be welcomed by a great many people, and that we will see benefits delivered. I agree entirely with my hon. Friend the Member for Somerton and Frome (Mr Heath) that the last 5% will always be the most difficult—on any subject. We must focus not just on being rigorous in one technology but across the piece. We must be flexible and local in how we deliver this. The Opposition suggest a centralised approach that we know has failed in the past. The Government have put in place an approach that works with communities.

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Anne Marie Morris Portrait Anne Marie Morris
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That is an excellent point, and I am sure that the Minister will take it on board.

My fifth point is this. I do not feel that businesses are at the forefront of the challenge. Broadband is now as necessary as electricity and gas—it is the fourth utility—and if businesses cannot be supported, we are not doing our economy justice. Business parks and business estates are not automatically connected, and BT has been reluctant to deal with that, telling my constituents that it would not be profitable. That, to me, is a real challenge, because I think that businesses must be seen in a very special way.

Guy Opperman Portrait Guy Opperman
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I entirely agree with what my hon. Friend is saying. I think that it applies not only to businesses and commercial premises, but to planning for housing estates. It is vital for the respective departments and planning authorities to talk to each other as the houses are being built. Superfast broadband should be built into new developments, rather than individual constituents having to apply for it after buying their houses.

Anne Marie Morris Portrait Anne Marie Morris
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That is an extremely good point. BT may claim that the development is in an area that they do not expect to expand enough to justify the commercial cost, but that is not an argument. We know that development will continue. Broadband should be built in at the start: it is no good waiting for it to be a challenge later on. As for businesses, I find it rather horrifying that 35% of business people who work from home still rely on mobile broadband and 45,000 businesses still rely on dial-up. That simply cannot be right.

I have reached my sixth point. The House will be pleased to know that the list is shortening. I think that the promise that everyone will get at least 2 megabits per second poses a real challenge to the Government, because, in my view, that is not enough.

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Guy Opperman Portrait Guy Opperman (Hexham) (Con)
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Broadband is just as essential to homes and businesses as electricity and telephone lines in the 21st century. All of us endorse the long-term economic plan as the way in which this Government will turn the country around in the future, and key to that is having broadband, including broadband to the rural areas of our country. In debates such as this, I often hear colleagues talking about their very rural constituencies, but, as you will know, Mr Speaker, my constituency is the most rural in all of England and it is the least densely populated constituency per square mile—there are 1,250 square miles—in England too.

As with Mark Antony and Julius Caesar, I come to praise the Minister, not to criticise him, because the reality is that he is an honourable man and he has in an epic recession overseen a very substantial investment of Government money into Northumberland, which has resulted in the provision of significant amounts of broadband. That money, going through Northumberland county council and working with BT Openreach, has provided a significant expansion on the utterly woeful situation we inherited in 2010. [Interruption.] Throughout this debate we have heard endless chunterings from the hon. Member for Rhondda (Chris Bryant)—one of only two Labour Members on the Opposition Benches, so interested are Labour Members in this subject—but in reality we were left with a terrible situation that this Government have, to their great credit, turned around.

Graham Stuart Portrait Mr Graham Stuart
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Does my hon. Friend agree that the near absolute absence of Members on the Opposition Benches shows the indifference to the rural interest that too often seizes the Labour party, so that even when there are arguments that would reasonably be accepted by their Members they do not come here to hear them, and that rural residents across the country need to recognise which parties do take an interest—including our coalition partners?

Guy Opperman Portrait Guy Opperman
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In what must be the ultimate not spot, nobody who represents an England or a Scotland constituency is present on the Labour Benches. It is not very impressive, we would all agree.

I want to start by talking about the progress that has been made in Northumberland, such that there has now been provision of fibre broadband to Stocksfield, Heddon, parts of Wylam, Ponteland, Stamfordham, Great Whittington, Prudhoe, most of Corbridge, Slaley, most of Hexham, parts of Allendale, Gilsland—as Joan Thirlaway only recently texted me—Greenhead, Haltwhistle, Bardon Mill, Haydon Bridge, Humshaugh, Wall, Chollerford and Wark, all of which is very successful. Sadly however, as the House will be aware, I could also give quite a long list of villages and places which have not had that benefit, although the local authority and BT assure me that it will be provided in 2015. Indeed, only today I received notification from Lieutenant Colonel Richard Clements, the commanding officer of 39 Regiment Royal Artillery, that Albemarle barracks, after many years of not having broadband, now has—literally as of today—fibre broadband being provided to it and the troops there, who have returned from Afghanistan. I pay tribute to the great work that he and all the people who work at that barracks have done to bring that development about.

However, I could list a large number of villages that do not have broadband. It is fair to say that while progress has been made, there are gaps, misnomers and, sadly, too many false dawns. All of us have seen examples of where BT—it is sometimes the county council, but primarily it is BT—will suggest, “Oh, it’s all going to be wonderful in this village. We are providing this broadband to the village, or town.” Sadly, however, what happens is that the broadband is not provided, or else there is only partial provision.

Baroness Blackwood of North Oxford Portrait Nicola Blackwood (Oxford West and Abingdon) (Con)
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My hon. Friend is absolutely right to make the point about false dawns; I have had many such instances in my constituency. Does he agree that it adds insult to injury when the communication about what will happen and when problems will be put right is often very poor indeed, and communities are left very uncertain about when they will get broadband and what will happen?

Guy Opperman Portrait Guy Opperman
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I entirely agree with my hon. Friend, and I can give examples of that situation. Corbridge Computing Ltd was as excited as I was when Corbridge, a substantial town in my constituency, was told on 19 September 2014 that it had received upgraded broadband. The company asked for the installation the next day; it is just metres from the exchange and various cabinets. To this day, however, it has still not been provided with any upgraded broadband. I could give similar examples, for instance at Dissington Hall. I will open its new rural enterprise hub, which is just outside Ponteland, this Friday, and it is hoped that new businesses will start up there, but to begin with there is the difficulty of not having the internet support that businesses obviously need. In a moment, I will discuss the problems that exist in the village of Matfen.

The reality is that we have false dawns and the situation is extremely difficult, because the lack of communication, and the inability of the roll-out to perform as we were originally told it would, leads to a loss of enthusiasm and support among local communities and constituents.

Caroline Nokes Portrait Caroline Nokes
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My hon. Friend mentioned the failure of the roll-out to deliver what is expected of it. Does he share the concern of residents in a new development in my constituency, called Abbottswood, which is right on the edge of Romsey? On moving into their new properties—there are 800 new homes in total—they expected that they would have high-speed broadband, but, unlike the rest of Romsey, they have nothing.

Guy Opperman Portrait Guy Opperman
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That relates to the point I genuinely want the Minister to respond to. Where there are new developments up and down the country, it must be part of the section 106 agreement of planning that the housing developer installs broadband as part of the planning agreement. It seems utterly illogical that we have either residential or mixed-use developments being brought forward without this fundamental precondition. If nothing else comes from this debate, we must surely address that issue.

I make the point to the Minister that in Northumberland we have not slept on our laurels. We have explored alternatives. Many people in the county have satellite solutions, or line-of-sight solutions such as Wildcard, which serves all the village of Newton. In those circumstances, such providers have genuinely made a difference locally.

Sadly, however, value for money is the key driver of Government policy. I understand why that is the case in a recession, but the consequence of value for money being a driver of policy means that the last 5%—or, as in rural constituencies such as mine, that of the hon. Member for Somerton and Frome (Mr Heath), and those of the hon. Members from Cornwall and Devon, those hard-to-reach areas or total not spots—are always the last ones in the queue, because it is so much easier to address the areas with limited broadband, or those that are easier to connect to the exchange. The Government must look at the way in which they structure agreements in the future, so that a change in emphasis takes place. Without that, I foresee difficulty in getting the roll-out to the hard-to-reach areas.

I have repeatedly had meetings with the Minister, the Secretary of State, Broadband Delivery UK, which I met last week, and BT Openreach, the head of which I met only yesterday in the House of Commons. I welcome the fact that a genuine difference is being made, because it is important. I see that when I look at the example of Matfen, a village in my constituency that has had particular difficulties. People there were encouraged by BDUK to seek significant demand registration under the iNorthumberland procedure, to encourage greater funding and to encourage BT to tailor its roll-out to those areas. The consequence is that they sign up to these things but are then told that they are not going to be part of the roll-out that they thought their sign-up was so good for. In the case of Matfen we are exploring, and will be in various meetings in February, how to find a way forward in phase 2 of the roll-out, because these things create false expectation among our communities, which is not good. I appreciate the work BDUK and BT Openreach are doing to try to turn this problem around. When I spoke to executives from BT Openreach yesterday, they made it clear to me that Northumberland was a future priority for them, and my constituents will be delighted if that is genuinely proven in the developments that we hope will take place.

We will need to look at not only the planning point I raised earlier, but how LEPs, and rural growth funds can support provision. We still have silos, whereby BDUK, BT Openreach and the Government are working in one silo, and the LEPs and others are working in another. It is extraordinarily difficult to get everybody in the same room, getting a holistic group view on the particular problem. Let me finish by mentioning the problem of towers and masts. My constituency has more than 50 masts belonging to various different parts of government, but it is extraordinarily difficult to get all those masts to sign for the provision, ultimately, of broadband.

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Eric Ollerenshaw Portrait Eric Ollerenshaw
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I stand corrected; it has all the features of a monopoly. Let me give an example. One of the villages supposedly in the BT area is Dolphinholme, which lies between two villages that B4RN was going to wire up, so its wiring went through the village. Villagers there had been waiting for BT, but it had not yet turned up, so they asked B4RN to connect them. B4RN then began connecting those people who requested it. BT has since moved into the village and, instead of just replacing copper with fibre, is wiring the node all the way through in a way that it has not done anywhere else in Lancashire, and all for a village of just over 200 people. Why is that? It looks as though that multi-million pound business is trying to squeeze out a voluntary, not-for-profit organisation that is proving extremely successful.

Guy Opperman Portrait Guy Opperman
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The thrust of what my hon. Friend is saying is that BT will do anything it can to drive out alternative providers in our local areas.

Eric Ollerenshaw Portrait Eric Ollerenshaw
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Absolutely. As we have heard hon. Members shout from across the Chamber, it is the behaviour of a monopoly.

Another characteristic of a monopoly is a lack of transparency. Let me give another example. Two weeks ago a resident of the village of Scorton, which was to be wired up by BT, approached me to say that he was having problems getting in touch with BT to find out what was going on. He runs a medium-sized engineering company from home with national contracts. I took the first step of any constituency MP and asked BT what was going on. I was told that there were technical difficulties. Eventually, I went to meet the resident in Scorton and found that he had been told that BT was now de-scoping the area because it was too difficult—I had been told one story, and he had been told another.

I am still waiting, three years down the line, for BT to hand me a map showing exactly what it is doing. Let me explain to hon. Members that these are villages up in the Pennines. Then there are places, such as Glasson Dock, which lies on flat land on the coast just beyond Lancaster, that BT is not wiring up, even though there are more residents there than in Dolphinholme, where it is delivering fibre, fibre, fibre. I know that the Public Accounts Committee has looked at the situation, but I would ask it to look again at the BT situation.