(3 years ago)
Commons ChamberI thank my hon. Friend for her engagement with me and the Secretary of State on behalf of her constituents, and in particular for making meetings at relatively short notice. I agree that communications from Northern Powergrid were simply not good enough. I have reflected on that and we put that across strongly to Phil Jones.
On when compensation will be paid out, as I understand it, most is paid automatically, but it does take some time to process. I am told that it may take up to three months. I hope that it can be quicker, and I am sure that we can put that view across to the company.
It is not my job to be a weather forecaster, but we expect Storm Barra to hit the island of Ireland in particular. On preparations, an established process is in place whereby the NEWSAC committee would assess the likely landfall of the storm in the UK and start making preparations, often in conjunction with Ireland. I should also minute that engineers from the Republic of Ireland were in the UK helping out last week.
On reviews and resilience, previous reviews have of course led to important reforms. The 105 telephone number was created as a result of a previous review, as indeed was the NEWSAC network of mutual aid throughout the United Kingdom. Such reviews are strongly empowered, and while I would not want to prejudge what a review would look at, two things that I would expect it to look at carefully are communications and the resilience of the network in particular places.
I have to say that I am absolutely astonished that the Minister just gave an assurance that help is there, but went on to say that compensation will be available within three months. People in constituencies like mine, people in the north and people in Scotland—people who have been devastated by Storm Arwen—cannot wait three months. Let us be honest: it is an insult to the people who have been badly affected. Will the Minister look at ways and means of channelling much more financial support into badly affected constituencies so that the people at the bottom who have been devastated by this can receive compensation, not just for power cuts but for devastation to property, loss of property and so on?
I thank the hon. Member for that contribution. I understand the passion that he feels, but a lot has been done on the ground. I saw for myself the provision of accommodation by hotels, inns, pubs and so on, as well as the provision of food and hot meals—everything from a cup of tea in a community hall. There has been a huge community response right across the affected regions. We have also worked closely with the British Red Cross in providing relief to people on the ground.
It is completely unacceptable that some people are still without power. I think that 99.8% of people have now been reconnected, but it is an unacceptable time for the 1,000 or more people who are still not reconnected. The Secretary of State, the Prime Minister and I have all said that. We obviously need to learn the lessons, and an established process is in place for that. I have already pointed out how previous such storms have led to really strong improvements to the system, and I would also expect that to be the case this time.