Asked by: Graham Stuart (Conservative - Beverley and Holderness)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what steps he will take in response to Capita's performance of the Civil Service Pension Scheme.
Answered by Satvir Kaur - Parliamentary Under-Secretary (Home Office)
The Cabinet Office awarded Capita the contract to administer the Civil Service Pension Scheme in November 2023 under the previous government. The current delays facing scheme members are entirely unacceptable, and this Government has taken firm action to resolve them through a clear recovery plan with strict delivery milestones. We have deployed additional resources to expedite priority cases, ensuring that serving and former staff receive the high standard of service they deserve. Regular progress updates remain available to members via the pension portal and GOV.UK.
While Capita committed to a complete return to standard contractual service levels by the end of June 2026, they have failed to meet this critical milestone. The Government is taking robust action to hold Capita to account. This includes withholding £9.9 million in contract payments for undelivered milestones, alongside confirmation that the Government surge team costs will be recovered directly from Capita.
To enforce strict compliance, independent auditors are being deployed to conduct a technical systems review, and an on-the-ground Remedial Adviser is being appointed at Capita’s expense. Further commercial, legal, and operational options remain on the table during the consideration of long-term structural delivery options.
Asked by: Graham Stuart (Conservative - Beverley and Holderness)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what discussions he has had with the Department for Energy Security and Net Zero on the potential resilience of energy infrastructure designated as Critical National Infrastructure in the context of Ofgem’s proposed funding reductions in the RIIO-GT3 Draft Determination.
Answered by Dan Jarvis - Minister of State (Home Office) (Security) (Jointly with the Cabinet Office)
The Cabinet Office frequently engages with the Department for Energy Security and Net Zero (DESNZ) which is ultimately responsible for the resilience of the energy sector and assessment of Critical National Infrastructure (CNI) against its criticality.
DESNZ works closely with industry counterparts to maintain energy security and ensure industry has the tools at their disposal to support security of supply. As the risk landscape continues to evolve, ensuring high standards of infrastructure resilience and security across the energy sector is a key priority for DESNZ and Ofgem.
DESNZ will continue engaging with Ofgem to ensure RIIO-GT3 delivers the investment needed to maintain energy security and resilience through the price control period.