Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that personal independence payment applicants do not suffer financial hardship due to delays deciding their claims.
Answered by Mike Penning
Claimants already in receipt of Disability Living Allowance will continue to receive it while their personal independence payment (PIP) claim is being assessed. Most claimants to PIP will already be receiving some element of financial support, for example through earnings or through receipt of other benefits such as employment and support allowance. No successful new claimant to PIP will lose out financially as claims will be backdated.
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people are claiming (a) disability living allowance and (b) personal independence payment following an adverse effect to a medical procedure.
Answered by Mike Penning
No data on causation of a health condition or disability are collected for disability living allowance or personal independence payment.
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many workplace capability assessments have been passed from his Department to Atos for processing in each of the last three years.
Answered by Mike Penning
The number of Employment and Support Allowance and Incapacity Benefit Reassessment Work Capability Assessment referrals to Atos Healthcare in each of the last three years is as follows:
01/06/2011 to 31/05/2012 – 1,553,839
01/06/2012 to 31/05/2013 – 1,742,593
01/06/2013 to 31/05/2014 – 1,495,159
For the period October 2008 to May 2014, there have been 3,431,528 Employment and Support Allowance and Incapacity Benefit Reassessment cases processed by Atos Healthcare within 35 days.
The latest (April 2014) national Employment and Support Allowance Work Capability Assessment Actual Average Clearance Time (AACT) is 118.9 days.
There are a range of financial remedies available within the Medical Services contract to address service level failure. However this is a matter of commercial in confidence between the Department of Work and Pensions and its supplier Atos Healthcare.
The number of Employment and Support Allowance and Incapacity Benefit Allowance cases that were referred to Atos Healthcare processed and returned within 35 days in each of the last three years is as follows:
a). UK
01/06/2011 to 31/05/2012 – 767,674
01/06/2012 to 31/05/2013 – 1,073,987
01/06/2013 to 31/05/2014 – 249,305
b). Scotland
01/06/2011 to 31/05/2012 – 97,951
01/06/2012 to 31/05/2013 – 133,923
01/06/2013 to 31/05/2014 – 58,326
c). West Lothian Local Authority Area
The information requested is not available
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many workplace capability assessments have been processed by Atos within 35 working days to date.
Answered by Mike Penning
The number of Employment and Support Allowance and Incapacity Benefit Reassessment Work Capability Assessment referrals to Atos Healthcare in each of the last three years is as follows:
01/06/2011 to 31/05/2012 – 1,553,839
01/06/2012 to 31/05/2013 – 1,742,593
01/06/2013 to 31/05/2014 – 1,495,159
For the period October 2008 to May 2014, there have been 3,431,528 Employment and Support Allowance and Incapacity Benefit Reassessment cases processed by Atos Healthcare within 35 days.
The latest (April 2014) national Employment and Support Allowance Work Capability Assessment Actual Average Clearance Time (AACT) is 118.9 days.
There are a range of financial remedies available within the Medical Services contract to address service level failure. However this is a matter of commercial in confidence between the Department of Work and Pensions and its supplier Atos Healthcare.
The number of Employment and Support Allowance and Incapacity Benefit Allowance cases that were referred to Atos Healthcare processed and returned within 35 days in each of the last three years is as follows:
a). UK
01/06/2011 to 31/05/2012 – 767,674
01/06/2012 to 31/05/2013 – 1,073,987
01/06/2013 to 31/05/2014 – 249,305
b). Scotland
01/06/2011 to 31/05/2012 – 97,951
01/06/2012 to 31/05/2013 – 133,923
01/06/2013 to 31/05/2014 – 58,326
c). West Lothian Local Authority Area
The information requested is not available
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the current actual average clearance time is for a workplace capability assessment.
Answered by Mike Penning
The number of Employment and Support Allowance and Incapacity Benefit Reassessment Work Capability Assessment referrals to Atos Healthcare in each of the last three years is as follows:
01/06/2011 to 31/05/2012 – 1,553,839
01/06/2012 to 31/05/2013 – 1,742,593
01/06/2013 to 31/05/2014 – 1,495,159
For the period October 2008 to May 2014, there have been 3,431,528 Employment and Support Allowance and Incapacity Benefit Reassessment cases processed by Atos Healthcare within 35 days.
The latest (April 2014) national Employment and Support Allowance Work Capability Assessment Actual Average Clearance Time (AACT) is 118.9 days.
There are a range of financial remedies available within the Medical Services contract to address service level failure. However this is a matter of commercial in confidence between the Department of Work and Pensions and its supplier Atos Healthcare.
The number of Employment and Support Allowance and Incapacity Benefit Allowance cases that were referred to Atos Healthcare processed and returned within 35 days in each of the last three years is as follows:
a). UK
01/06/2011 to 31/05/2012 – 767,674
01/06/2012 to 31/05/2013 – 1,073,987
01/06/2013 to 31/05/2014 – 249,305
b). Scotland
01/06/2011 to 31/05/2012 – 97,951
01/06/2012 to 31/05/2013 – 133,923
01/06/2013 to 31/05/2014 – 58,326
c). West Lothian Local Authority Area
The information requested is not available
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what penalties his Department is able to levy on workplace capability assessment providers who miss targets.
Answered by Mike Penning
The number of Employment and Support Allowance and Incapacity Benefit Reassessment Work Capability Assessment referrals to Atos Healthcare in each of the last three years is as follows:
01/06/2011 to 31/05/2012 – 1,553,839
01/06/2012 to 31/05/2013 – 1,742,593
01/06/2013 to 31/05/2014 – 1,495,159
For the period October 2008 to May 2014, there have been 3,431,528 Employment and Support Allowance and Incapacity Benefit Reassessment cases processed by Atos Healthcare within 35 days.
The latest (April 2014) national Employment and Support Allowance Work Capability Assessment Actual Average Clearance Time (AACT) is 118.9 days.
There are a range of financial remedies available within the Medical Services contract to address service level failure. However this is a matter of commercial in confidence between the Department of Work and Pensions and its supplier Atos Healthcare.
The number of Employment and Support Allowance and Incapacity Benefit Allowance cases that were referred to Atos Healthcare processed and returned within 35 days in each of the last three years is as follows:
a). UK
01/06/2011 to 31/05/2012 – 767,674
01/06/2012 to 31/05/2013 – 1,073,987
01/06/2013 to 31/05/2014 – 249,305
b). Scotland
01/06/2011 to 31/05/2012 – 97,951
01/06/2012 to 31/05/2013 – 133,923
01/06/2013 to 31/05/2014 – 58,326
c). West Lothian Local Authority Area
The information requested is not available
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many workplace capability assessments have been submitted to Atos, processed and returned within 35 working days in (a) the UK, (b) Scotland and (c) West Lothian local authority area in each of the last three years.
Answered by Mike Penning
The number of Employment and Support Allowance and Incapacity Benefit Reassessment Work Capability Assessment referrals to Atos Healthcare in each of the last three years is as follows:
01/06/2011 to 31/05/2012 – 1,553,839
01/06/2012 to 31/05/2013 – 1,742,593
01/06/2013 to 31/05/2014 – 1,495,159
For the period October 2008 to May 2014, there have been 3,431,528 Employment and Support Allowance and Incapacity Benefit Reassessment cases processed by Atos Healthcare within 35 days.
The latest (April 2014) national Employment and Support Allowance Work Capability Assessment Actual Average Clearance Time (AACT) is 118.9 days.
There are a range of financial remedies available within the Medical Services contract to address service level failure. However this is a matter of commercial in confidence between the Department of Work and Pensions and its supplier Atos Healthcare.
The number of Employment and Support Allowance and Incapacity Benefit Allowance cases that were referred to Atos Healthcare processed and returned within 35 days in each of the last three years is as follows:
a). UK
01/06/2011 to 31/05/2012 – 767,674
01/06/2012 to 31/05/2013 – 1,073,987
01/06/2013 to 31/05/2014 – 249,305
b). Scotland
01/06/2011 to 31/05/2012 – 97,951
01/06/2012 to 31/05/2013 – 133,923
01/06/2013 to 31/05/2014 – 58,326
c). West Lothian Local Authority Area
The information requested is not available
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many formal client complaints were brought against Jobcentre Plus staff in (a) the UK, (b) Scotland, (c) West Lothian local authority area and (d) Livingston constituency in each of the last five years.
Answered by Esther McVey - Minister without Portfolio (Cabinet Office)
The information requested is not available prior to July 2010, however data is available as follows:
July 2010 – March 2011 | April 2011 – March 2012 | April 2012 – March 2013 | April 2013 – March 2014 | |
Scotland | 815 | 1,070 | 983 | 773 |
National (England, Scotland & Wales) | 6,180 | 8,979 | 16,864 | 15,481 |
DWP completed the incremental roll-out of a new complaints process in December 2012 which encouraged the recording of complaints. The data provided spans both processes.
As complaints are not recorded by local authority area or constituency, this level of data isn't available.
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department has any plans to end the employee trade union membership dues check-off system.
Answered by Mike Penning
These arrangements are kept under review.
Asked by: Graeme Morrice (Labour - Livingston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many meetings (a) officials and (b) Ministers in his Department have had with (i) disability groups and charities and (ii) providers of the Work Capability Assessment in each of the last five years.
Answered by Mike Penning
Ministers and officials meet regularly with a range of stakeholders about the Work Capability Assessment, including our health assessment providers, disability representative groups and charities.
The current contractual agreement between DWP and Atos Healthcare contains a number of key performance indicators. DWP monitors and discusses performance with Atos on a weekly basis.