DWP Offices (Fylde)

Gordon Marsden Excerpts

Wednesday 27th November 2013 Westminster Hall

[Paul Maynard (Blackpool North and Cleveleys) (Con)]

I am delighted to serve under your chairmanship, Mr Dobbin, and to see so many colleagues from the Fylde coast here, particularly the shadow Transport Minister, the hon. Member for Blackpool South (Mr Marsden), who has moved back one row following the previous debate. I know that my hon. Friend the Member for Fylde (Mark Menzies), who would have been here were it not for personal circumstances, would wish me to place on record his support for the points I intend to make today.

At a time of rapid changes in welfare provision, it can be forgotten that we need a large, active, professional and highly qualified staff to deliver those changes. The staff of the Department for Work and Pensions at the numerous sites across the Fylde coast perform with great professionalism, delivering consistently high levels of service against a challenging backdrop.

That backdrop is doubly uncertain because we know the rigours under which the Department is working. Its core budget is to be reduced by 26% by 2014-15, and corporate overheads are to be reduced by 40% by the same date. Clearly, that has resulted in some difficult decisions for Ministers and those who manage the service. As a written answer to my hon. Friend the Member for Wyre and Preston North (Mr Wallace) in June 2011 demonstrated, the headcount at the three main sites on the Fylde has declined from 5,116 in 2002 to 4,600 in 2011.

That, of course, raises many questions in the minds of those who work for the DWP on the Fylde about what the future might hold. It is unsurprising—indeed, it is natural—that they wish to see more job opportunities come to the Fylde. I do not think the Minister will be surprised to hear that: it is natural to want more work to come to the Fylde.

In defence of the Minister, the last time I asked how many compulsory redundancies we had seen on the Fylde specifically, the answer was three. The headcount has reduced due to managed programmes of people leaving the service. We have been fortunate on some levels that the cuts on the Fylde coast have not been worse. We must recognise that there will be ongoing challenges. We cannot assume that because we have escaped lightly so far, we will continue to escape lightly in future. For example, we will shortly face the closure of the Marton Mere site, which will mean 300 jobs have to move elsewhere.

The purpose of today’s debate is not to rehearse statistics about job losses or even to demand extra work for Fylde, but to look specifically at how decisions are being taken about which sites are to remain open, which are to close and, most importantly, where to move the staff to from the three main sites. I may end up being arcane in a moment—those who do not live on the Fylde might think, “What is he talking about?”—but although the three sites are only seven or eight miles apart, getting from Norcross to Peel Park is a significant logistical challenge. It is not something that many people who live on the Fylde would voluntarily choose to do, but the decisions being made are forcing many people to make difficult decisions about whether they can continue to work at the DWP, given the caring responsibilities they have in their families.

In 2006, my hon. Friend the Member for Wyre and Preston North secured an Adjournment debate on the identical issue of how decisions were being made about the Fylde. He was successful, in that he got the then Minister, the right hon. Member for Stirling (Mrs McGuire), to visit the Fylde coast to look at what was occurring there. We were fortunate in that she agreed to appoint a “cluster lead” for the Fylde, who would have an overall perspective on what was happening on the Fylde coast. Each of the main sites would also have a site lead, who would feed into that pyramid process. The key point I want to communicate to the Minister today is that that model added value to decision making.

Let me also remind the Minister that we are looking at the future of the sites. The future can be a difficult concept in government—we do not know what next week will bring, let alone what will happen in 2018. Many at Warbreck house see 2018, when the transfer from the disability living allowance to the personal independence payment will be completed, as something of a crunch point for the future of the DWP on the Fylde. Any comments the Minister can make about the future of Warbreck house in particular will be gratefully received.

Since 2006, we have seen natural wastage, as we would in any organisation. Cluster leads have retired or moved to other jobs, and the architecture has broken down. The decision-making process that made for better decisions has broken down. I shall take one, admittedly convoluted example, which might demonstrate my point. The decision was taken to wind down the most northerly site, Norcross, in September 2012. The last date of occupation was to be 31 August 2013, but on 18 December 2012, it was announced that some 220 staff would remain on the Norcross site at Tomlinson house, while the remaining staff would still transfer to Warbreck and Peel Park. Peel Park is the most southerly of the locations and Warbreck is squarely in the middle. Coping with the changes caused problems for our constituents. We were grateful that jobs were maintained on the Fylde, but the consequences of doing so were difficult.

More recently, the DWP announced that the landlord at Marton Mere wanted the DWP to leave the site, which meant that 265 people had to be rehoused, but there was great confusion. Marton Mere is nearest to Peel Park, at the southern end of the Fylde. There was uncertainty over whether the staff would move to Warbreck or Peel Park. No one could decide; there was oscillation between the two. In the end, the decision was made to switch from Peel Park to Warbreck, specifically because Peel Park had to accommodate those moving from Norcross. The most northerly staff had to go to the most southerly site. A cluster lead might have said, “Hang on a minute. Can’t we put the people nearest to Norcross into the spaces at Warbreck and accommodate the people from Marton Mere at Peel Park?” It might not have been possible, but at least a cluster lead and a system of site leads would have allowed such a debate to occur.

[Mr Gordon Marsden (Blackpool South) (Lab)]

I am grateful to the hon. Gentleman, my constituency neighbour, for giving way. I want to reinforce the point he is making. Does he agree that the complexities and difficulties in the area are exacerbated by the fact that public transport access to Peel Park is still problematic?