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Glenda Jackson Excerpts
Tuesday 7th June 2011

(13 years, 4 months ago)

Commons Chamber
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Paul Burstow Portrait Paul Burstow
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My hon. Friend makes an important point. I do not know the answer to the question of how long the people were filmed before the whistle was blown again by “Panorama”. However, it is an important point that will undoubtedly become clearer as we come on to the details of the inquiry.

Glenda Jackson Portrait Glenda Jackson (Hampstead and Kilburn) (Lab)
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I endorse the Minister’s praise for the whistleblower in this horrific case, but may I remind him that he blew the whistle three times to the Care Quality Commission, which did precisely nothing? What are the Government doing to ensure that such a situation can never arise again?

Paul Burstow Portrait Paul Burstow
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The local authority was notified in the same way, so there are a number of agencies at which we need to look carefully and critically, and that is what the independently chaired serious case review will do. That is what the review by the CQC is about, and we will pull all those reviews together. If there are any gaps in the information that comes from that process, we will make sure that they are filled. However, the key thing is that lessons are learned along the way and changes are made straight away.