Safeguarding Vulnerable Claimants

Gill German Excerpts

Thursday 15th May 2025 Commons Chamber

[Debbie Abrahams]

The right hon. Member makes an excellent point. There are some systems, but the inquiry found that they are very fragmented and a little too ad hoc. This is about making a coherent case that this is everybody’s business. Yes, we should be proactively identifying and assessing the vulnerabilities of claimants when they present, and we should be able to signpost them to other agencies that may, for example, have a statutory duty of care.

[Gill German (Clwyd North) (Lab)]

This report is both important and timely, and I am proud to be a member of the Committee that has published it today. It was good to hear the Minister recognise during the inquiry that the culture of the Department needs to change and that safeguarding must be at the heart of this. A duty to report safeguarding concerns is second nature to me. As a teacher, I had a clear understanding of the safeguarding duties expected of me, and rightly so. The safeguarding of vulnerable adults is just as important, so this needs to be second nature to those at the DWP. Does my hon. Friend agree that we must see clear action from the Government to create the more compassionate system that we need to make this a reality?

[Debbie Abrahams]

I am grateful to my hon. Friend and thank her for all that she has done since becoming a member of the Select Committee. I wholeheartedly agree with everything she says, and I do hope that the Government response comes sooner rather than later.