Asked by: Gill German (Labour - Clwyd North)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what assessment her Department has made of the likelihood of children and young people migrating to alternative online services if age verification is introduced unevenly across service types, and what assessment she has made of the potential for app store or operating system level age assurance to mitigate such displacement.
Answered by Kanishka Narayan - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
Ofcom will publish a report on the effectiveness of age assurance in terms of compliance with the duties under the Online Safety Act by July 2026, and a separate report on the role of app stores in protecting children by January 2027. We are also seeking views on a range of measures, including how age assurance can support effective implementation, as part of the government’s consultation to ensure children’s experiences online are safe and enriching.
We will not hesitate to take further action to protect children online whenever the evidence suggests we need to do so.
Asked by: Gill German (Labour - Clwyd North)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what data his Department holds on the frequency and duration of estimated billing for small business energy customers.
Answered by Martin McCluskey - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
Billing issues, for both domestic and non-domestic customers, are a matter for Ofgem as the sector regulator. Ofgem’s licence conditions require suppliers to take all reasonable steps to reflect accurate meter readings in bills or statements sent to customers where these have been provided by a customer or obtained by the supplier.
We are rolling out smart meters to smaller businesses, and our latest data shows that almost two thirds of meters in non-domestic premises are smart or advanced meters. Smart meters enable accurate billing by automatically recording energy use in every half-hour period, allowing bills based on actual rather than estimated usage.
Since December 2024, Small and Medium Enterprises (SMEs) with fewer than 50 employees have been able to access free support to resolve issues with their energy supplier through the Energy Ombudsman. This means that 99% of British businesses can now access this service with outcomes ranging up to £20,000 in financial awards. We consulted in late 2025 on measures to strengthen the Ombudsman’s tools for ensuring suppliers implement decisions in a timely manner.