Oral Answers to Questions

Debate between Gerald Jones and Jane Ellison

Tuesday 17th January 2017 Commons Chamber

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

14. Whether the Government plan to publish a timetable for investigating HM Revenue and Customs’ contract with Concentrix.

[The Financial Secretary to the Treasury (Jane Ellison)]

The independent National Audit Office has in fact published its report on HMRC’s contract with Concentrix today. HMRC senior managers will attend a Public Accounts Committee hearing on 25 January, at which the report will be discussed.

[Gerald Jones]

Given the report released this morning, which the Minister mentioned, and the fact that the whole debacle has caused undue stress to thousands of people across the country, including in my constituency, what specific lessons has she and the Department learned?

[Jane Ellison]

There are a number of things. I reflected on them during the Opposition day debate on this subject when, as Labour Front Benchers will remember, I accepted their motion. We have of course learned a number of lessons, including on how Ministers monitor colleagues’ views about the way in which we deal with their concerns on behalf of their constituents. HMRC has confirmed that it is not planning a contract of this nature for this particular operation, but it will have more to say when it responds both to the PAC and to the report.