Gerald Jones
Main Page: Gerald Jones (Labour - Merthyr Tydfil and Aberdare)Department Debates - View all Gerald Jones's debates with the Leader of the House
(2 years, 7 months ago)
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Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
Could the Leader of the House arrange for a debate in Government time on ensuring that there are sufficient staff to cover the UK Visas and Immigration MPs’ hotline? Earlier this week, my team spent at least three hours trying to contact a member of staff on an urgent passport issue, and that was not a one-off occurrence. I know there is high demand, but I am keen to hear what additional support the Home Office is providing to ensure that Members can raise urgent queries on behalf of their constituents in a timely manner. If this is the service that MPs are receiving, I dread to think what individual constituents are facing.
Mark Spencer
If the hon. Gentleman wants to supply me with details of the specific case he is talking about, I will of course take it up with the Immigration Minister on his behalf and ensure that he gets a rapid response to assist his constituents.