Post Offices in Wales

Gerald Jones Excerpts

Tuesday 13th September 2016 Westminster Hall

[Ian C. Lucas]

I would like the post office in Wrexham, as a public institution, to contribute to the local economy. It is a Crown post office in Wrexham, and it is the main post office. In fact, it is now the only post office in the town centre of Wrexham, which is the largest town in Wales. The post office is taking business rates away from the local economy, because it has gone upstairs into another store that is already occupied by a WHSmith and is not paying business rates on a separate premises. So less income is coming into the town as a result of this decision. Furthermore, it is treating disabled people with a lack of respect by insisting that they go to a first-floor premises to avail themselves of services that we all take for granted.

There are relevant pieces of legislation relating to disability. I have no doubt that this particular example is legal, but there is no doubt either—I have seen it for myself—that these arrangements are much more difficult for disabled people than those that existed previously. I felt so ashamed when I went on the site inspection that we have a post office in this day and age insisting, for its own commercial reasons, on moving the premises to the first floor when ground-floor premises are available in other parts of the town. That is disrespectful to disabled people and not something that any Government organisation should be doing in this day and age.

I have made that position very clear to the Post Office, and I am pleased that the Minister for Disabled People has made clear her view that post office premises should be on the ground floor. I find it extraordinary that I even have to say that. It comes to something when a commercial decision of that type is made in a society where we should be treating all our constituents and all the people we represent with equal respect. I know that the Post Office is considering shifting various post offices to first-floor premises in other parts of the country, for commercial reasons. It is very important that a strong message is sent to the Post Office that it is not acceptable so to do.

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

I congratulate my hon. Friend on securing this important debate. I face similar concerns in my constituency about proposals to move the location of post offices. Does my hon. Friend agree that it is essential that the Post Office pays due notice to the consultation process? It is imperative also that the views of local communities in these situations are taken on board and not disregarded.

[Ian C. Lucas]

Indeed. There is no doubt that my constituents, particularly those who are disabled, feel very strongly about this issue. They have visited the post office on a number of occasions to make clear their views. They have supported me in the protestations I have put forward, and I will continue to put them forward, because I want the post office in Wrexham back on the ground floor. I also want the Post Office to give a commitment that it will not allow post office premises to be constructed on the first floor when ground-floor premises are available.

I am ashamed that I have to make those points to the Post Office; it should be using ground floor premises in any event. I hope that the Minister will be able to give me the assurance that I want to relay to my disabled constituents—that they will be treated with equal respect, despite the fact that they are disabled.