HM Passport Office Debate

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Department: Home Office

HM Passport Office

George Mudie Excerpts
Thursday 12th June 2014

(10 years, 6 months ago)

Commons Chamber
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Baroness May of Maidenhead Portrait Mrs May
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That is absolutely clear. That is the attitude that we have taken throughout the immigration system. For the first time ever, we have an operating mandate for our Border Force and our border security, and as I said earlier in response to the shadow Home Secretary, one of the reasons for bringing overseas passport applications into HMPO was to have greater consistency in how they are assessed and enable expertise to be used in better detecting fraud.

George Mudie Portrait Mr George Mudie (Leeds East) (Lab)
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We all have constituents who have made straightforward applications within Home Office guidelines and who a day or two before they flew were forced to pay £55 for an upgrade to get their passports. What consideration is being given to repay that money?

Baroness May of Maidenhead Portrait Mrs May
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I recognise that some people have paid sums of money to ensure that their passport application was upgraded, and I have indicated that for urgent travel in the future we will be doing that free of charge. I recognise that people have had those difficulties, and that there are still people with applications in the system that are concerning them. That is why we have taken the steps outlined today.