Oral Answers to Questions Debate

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Department: Department for Transport

Oral Answers to Questions

Gavin Shuker Excerpts
Thursday 23rd June 2011

(13 years, 6 months ago)

Commons Chamber
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Norman Baker Portrait Norman Baker
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I assure my hon. Friend that that matter has been fully taken on board. There will be a full consultation, including with residents of his constituency.

Gavin Shuker Portrait Gavin Shuker (Luton South) (Lab/Co-op)
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FirstGroup also manages First Capital Connect, the franchisee operating the Thameslink route. As that franchisee has consistently low scores on customer performance, will the Minister give an assurance that the franchise will not automatically be extended in 2015 but that we will have an opportunity to put it out to tender once again?

Norman Baker Portrait Norman Baker
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No decision has been made on that matter, although clearly there are franchise terms to be adhered to by the franchise holder, and requirements in law that must be adhered to by them and the Department. Performance is an important matter for the railway and it is something I take seriously, as does my right hon. Friend the Minister of State. I am aware of the concerns that have been expressed by passengers on the hon. Gentleman’s line and I shall be meeting railway operatives later today to discuss performance on the railway, including on his line.