Access to Banking Hubs: Hertfordshire

Debate between Gagan Mohindra and Robbie Moore

Wednesday 25th June 2025 Westminster Hall

[Mr Mohindra]

The hon. Gentleman makes an excellent point, which I think will be echoed in later contributions. The criteria feel too stringent. With the Minister’s support, I hope that conversations with Link and others will mean that the criteria are a bit more flexible, so that banking hubs are accessible to all, rather than just fitting an arbitrary parameter.

I have already expressed my concerns about the parameters used to determine whether an area qualifies for a banking hub, and I will emphasise in my meeting the importance of ensuring that the proximity of Abbots Langley to Watford should not prevent it from getting a banking hub, for the reasons that I have already outlined.

The problem with semi-rural areas such as mine—and Reading, by the sound of it—is that the criteria established by Link for determining the need to set up a new banking hub are likely to miss areas such as Abbots Langley, because they focus on when the last bank branch in a town closed. Abbots Langley is a village that has not had a bank for a very long time. I will raise this with Link in my meeting, especially because villages and smaller communities have been disproportionately affected by bank closures, losing 70% of their banking network since 2015 compared with less than 50% in urban areas.

[Robbie Moore (Keighley and Ilkley) (Con)]

After a long campaign, we have finally been successful in securing a banking hub in Ilkley, despite having to wait for the last bank to announce its closure. However, securing access to cash is not just about securing a banking hub; it is about securing an ATM that people can access when the hub is closed. We found that, unfortunately, Cash Access UK and Link, which decide applications for hubs, have determined that we should not need an ATM on the outside of the building. Does my hon. Friend agree with me about the importance of such an out-of-hours facility?

[Mr Mohindra]

My hon. Friend is a passionate advocate for his community, and his point about access to cash outside of office hours is really important. One of my community’s frustrations is that while they may have access to an ATM, the money runs out very quickly on, say, a Saturday morning, so if someone needed cash on a Sunday, they would have to travel further, because that cash machine would not be restocked until the following Monday. I agree with my hon. Friend and hope the Minister will take on board his point that it is about not just having a banking hub, but making sure that ATMs are available and stocked with cash at all times.

Link has deviated from its standard framework for approving banking hubs in around 32 locations so far, and I hope that that could be the case in my area. I am sure that the hon. Member for Reading Central (Matt Rodda), my right hon. Friend the Member for South Holland and The Deepings (Sir John Hayes) and others will encourage it to consider the exceptional circumstances in their own areas. The alternative to the establishment of a banking hub is for Abbots Langley post office to get enhanced banking services, such as a deposit service, similar to the one that was set up in Rickmansworth following the closures there.

The Government should be doing more to ensure that all UK residents have access to adequate banking facilities. I will continue to work with local post offices, banks such as NatWest and Barclays, and Link to bring more banking hubs to my constituency, and I know that others in the Chamber are doing the same. We cannot allow our high streets and residents to be without access to financial services, and I hope to see the Government do more to support this endeavour.