Underpayment of Benefits: Compensation Debate
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Florence Eshalomi
Main Page: Florence Eshalomi (Labour (Co-op) - Vauxhall)Department Debates - View all Florence Eshalomi's debates with the Department for Work and Pensions
Underpayment of Benefits: Compensation
Florence Eshalomi Excerpts(2 years, 3 months ago)
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David Rutley
As I said right at the beginning, the hon. Gentleman has represented his constituent’s case well, as I would expect. We apologise unreservedly for the situation in which his constituent, Ms U, found herself. We will pay the compensation and the interest, as set out in the report. That will happen, and I very much hope we can get the apology over to her well before the month set out by the ombudsman. I will gladly discuss this further with the hon. Gentleman after this urgent question.
Florence Eshalomi (Vauxhall) (Lab/Co-op)
The Parliamentary and Health Service Ombudsman said in its judgment:
“It is human to make mistakes but not acting to right wrongs is a matter of policy choice.”
In this case the choice has been made by the very organisation that is responsible for supporting those most in need. Will the Minister please outline how many people in my Vauxhall constituency were impacted by underpayments? This decision has had a devastating impact by causing financial hardship for some of the most vulnerable people. They need that compensation now, so can he confirm that it will happen?
David Rutley
I understand the hon. Lady’s point. I genuinely do not know how many were in the Vauxhall constituency, as we do not have that level of data. As I set out, there are mechanisms that her constituents who might have concerns can follow up. We will formally respond to the report, as I set out.