(6 years, 7 months ago)
Commons ChamberMy right hon. Friend makes such an important point. This is absolutely about a change of culture, which I will be trying to ensure trickles down the Department. Let me be quite clear that I am not blaming anybody else. I am saying that I want to ensure that there is more time, focus and resources so that there can be more engagement with individuals, rather than just numbers.
Will the Home Secretary confirm that compensation will be paid for loss of income, loss of benefits, legal fees, Home Office application fees, air fares, emotional distress and any other costs that have arisen from this debacle?
I can confirm that we are setting up a compensation scheme, and I will be consulting on what shape it should take, what it should cover, and how long it should be for. No doubt the hon. Lady will want to participate in that. It is too early for me to give any more detail because I want to get it right on behalf of the Government, but I can assure her that there will be an opportunity to let me know what she thinks.