Points of Order
Debate between Fiona Mactaggart and Helen Jones
Helen Jones (Warrington North) (Lab)
On a point of order, Mr Speaker. Is there any way in which you can discuss with Ministers the quality of replies being sent to Members? I recently wrote to the Department for Culture, Media and Sport on an important matter affecting my constituency, and received a reply from the public engagement and recognition unit, rather than from the Minister. It was signed “The correspondence team”—
Helen Jones
Not even Mrs Adams, no. Another reply, from the Department for Business, Innovation and Skills, began: “Dear Mr Marsden”. I am very fond of my hon. Friend the Member for Blackpool South (Mr Marsden), but I do not usually take on his correspondence. Is there anything that you can do to ensure that Members get proper replies from Ministers?