Business of the House

Felicity Buchan Excerpts

Thursday 13th May 2021 Commons Chamber

[Mr Rees-Mogg]

My hon. Friend, as always, is a great champion for his constituency. I can assure him that the Government take the matter seriously. We are set to spend £137 million of taxpayers’ money to deliver more capacity and improve connectivity between Sheffield and Manchester. The Hope valley capacity scheme is designed to remove bottlenecks on the line by creating places for fast passenger services to overtake slower-moving freight trains, allowing more trains to run and increasing the reliability of services. When it is finished, I think that the Hope valley line should be renamed the Martin Vickers line, as a proper tribute to my hon. Friend for all he does for his constituents.

[Felicity Buchan (Kensington) (Con)]

Many of my constituents tell me that they are finding it difficult to get face-to-face appointments with GPs. While I appreciate that telephone and video consultations will remain a factor, will my right hon. Friend give a statement to the House to say that face-to-face appointments should be available within a reasonable timeframe if they are needed?

[Mr Rees-Mogg]

The question is obviously important, and my hon. Friend is right to raise it. General practice is open and has been throughout the pandemic, and people should be able to receive services in the way that is most suitable for them. The way in which people can get general practice services during covid-19 has changed; practices are offering more triage and remote consultations —video and online—to see as many patients as possible, while protecting staff and patients from the avoidable risk of infection. NHS England and NHS Improvement have issued guidance on the importance of continuing to offer face-to-face appointments, utilising remote triage and making use of online and telephone consultations where suitable.

General practice appointment levels are, I am glad to say, now close to pre-pandemic numbers. In February 2021, an estimated 23.5 million appointments—an average of 1.19 million per working day—were booked in general practice in England, of which 13 million were face-to-face, which is 55.3%. People who need face-to-face appointments ought to be able to get them.